preview

EMS Risk Manager Scenario Paper

Decent Essays

This scenario can be applied to all types of services regardless of their size. As the scenario states, many services chose to handle when they are reported often with knee jerk type reactions. It is for this reason that many employees are scared to report mistakes because of the threat of termination for the individual involved. These acts then create the other victims in addition to the employee being punished. Now the first issue that I would address in my new position as the EMS risk manager would be to improve the communication skills of all employees from the highest position down to the newest employee. This would include the importance of reporting mistakes, near misses and having open communications with employees

Get Access