Ecl Case Study

Believe it or not, but American and Chinese culture do have something’s in common. They see eye-to-eye on some aspects. Like providing for their children “Parents work together for the well-being of their children” [Example from Article]. It is true that parents do the best they can to work towards a better financial life for their kids. That’s why many Chinese parents come over to the states, so that they can provide a better life, and a better education. They would also go to great lengths for their children no matter what the cause “Parents will risk their life for their children” [Example from Article]. Any parent would risk their life for their children no matter what ethnicity, or cultural aspect! There is no bond like a parent and their child.

There are five conflict-handling styles: Forcing Style, Collaborating Style, Compromising Style, Avoiding Style and Accommodating Style. The compromising style “refers to behaviors at an intermediate level of cooperation and assertiveness. (Hellriegel, Slocum pg. 392) ” The person using is style tries to meet a goal by give-and-take. The accommodating style “refers to cooperative and unassertive behavior. (Hellriegel, Slocum pg. 393) ” The person using this style tries to accomplish a goal by using unselfish acts that will promote cooperation in others by complying with their wishes. The collaborating style “refers to high levels of cooperative and assertive behavior. (Hellriegel, Slocum pg. 391) ” The person using this style is using a win-win approach to working with others and handling conflict. When the CEO of General Hospital, Mike Hammer first attempted to control physician-driven cost he used the collaborating style by trying to convince the Director of

Finally, the last conflict management style is called collaborating. Collaborating involves discussing the situation and arriving at a decision that is beneficial to both parties involved. This style can be used in situations where the goal is to learn or when both issues are too important to compromise on. Collaborating requires both parties to be honest and open when discussing the problem. Because both parties are opening up and exchanging information, collaborating can lead to better working relationships between employees (Nelson and Quick).

There are different conflict management styles, the dictatorial style, which insists that things are addressed their way and the low self -esteem style, which just allows others to have it their way. It is up to the individual to decide which way works for them. Additionally, the abdicator handles conflict by bowing out or walking away. This method is unhealthy because it robs the offended growth opportunity, which results from working through issues (Pegues, 2009, p.49). Another style is the collaborator, which often involves cooperation and pulling together to reach a common purpose and are emotionally balanced.

Conflict is part of our human disposition; consequently, it is customary within organizations. “Left unanalyzed and unchecked, it can be a destructive force that consumes time, money and human resources. Learning the various ways that people resolve conflict and expanding their conflict resolution styles can lead to better results” (Sadri, 2012). Within organizations employees have personal beliefs, styles and attitudes, and backgrounds that at times can cause disagreements, inconsistencies and ultimately, conflict. It is the intent of this paper to examine the archetype of conflict as an

In team settings, individual team members generally handle conflict in five key ways as identified in an adaptation of the Thomas-Kilman Conflict Inventory (1976): Avoidance, Accommodation, Competition, Compromise, and Collaboration. All five conflict styles can be both beneficial and/or costly to individual and team success. It can also be argued that all five conflict styles may be useful to resolve conflicts under certain circumstances. Please review the five conflict styles listed below:

Most of us have good education, which lead to above average jobs; we then settle down to raise our families, mostly in the upscale parts of the cities in America. The rest of our focuses are on our next generation so that they can be on the same track or better than our own. We come from the most populous country in the world, but one with a single dominating ethnic group (almost 100% are Han Chinese in major cities). Since the start of Chinese history, caring about people outside our race is never our thing, but equality has been the biggest social issue for thousands of years. “Inequality, rather than want, is the cause of trouble,” (不患寡而患不均) from Confucius Analects 2500 years ago, the adage that runs in our blood is still with most of us today, even while coexisting in this melting pot society for

Effective managers are successful within the workgroup and organization when a style is used to resolve a conflict. People do experience conflict in their lives. There has always been a lot of interest in how to manage conflict once it appears in the open, and that is important. What is not so common is a concern for preventing unnecessary conflict, so it does not start in the first place. Managers are capable of using all five resolutions skills to deal with conflict in the workplace.

Communication is such an important part of everyone’s daily life, not only in one’s personal life but also in organizations. Also now a day, we are becoming every year more and more global and working with different countries and cultures around the world. Henceforward, globalization is increasing, which makes communication a very important part of doing business internationally.

     On the other hand, Chinese worker are centered on relationship. Chinese focus on relationship with others and live in the world of trust. Chinese trust people around them in their work place. Often, Chinese did not require signing contract in every agreement unlike American where all agreement must be in contract. By trusting others credibility, it helps create a friendly working environment and promotes intimate relationship among the workers. However, their main weakness is their business culture, where they are quiet and reserved which will reduce their credibility when dealing with American. They weakness also made them a weak immediate decision maker. As for interpersonal problem, Chinese are very concern about the good relationship, and hold it as their top priorities. Chinese would not do any agreement or trade that could harm their relationship with others. Lastly, Chinese are very polite and indirect. They try as hard to prevent the relationship from

Conflict management is the detriment of many teams or groups in accomplishing its goals. This is because most people do not understand the different conflict styles and how to apply the rules and principles associated with the style you may be dealing with. In this paper I will analyze three of the five management styles discussed in the textbook Communication in Small Groups. Avoidance and competition are two styles that I believe have the greatest effect on hindering a group or team from accomplishing its goals. Collaboration, however, is a style that I believe is most effective in

ECL is a multi-national corporation that continues to expand its core business as well as create opportunities for foreign divisions to influence the direction of the company in addition to bringing cohesion and unity throughout the workforce. ECL developed a division in China that allowed the company to integrate into the Chinese market but also presented it with issues it would need to manage successfully in order to progress in this venture.

This paper analyzed the conflicts communication by styles and types of conflict. There are five distinct types of conflicts, while this paper will only focus on collaboration conflict style and accommodating conflict style. These two types of conflict styles are more useful under corporative work environment. Additionally, my personal best and worst team experiences respectively illustrated how collaboration effective for my team work, and how overly accommodation influence my corporate outcomes. This paper is designed to offer a better understanding about conflicts styles, and intercultural communication and conflict within organizations. In terms of the paper structure, first, this paper gave a short explanation about the conflict styles. Then, some related concepts of Face Negotiation Theory explored in this paper as well. Additionally, it evaluated the effectiveness/ineffectiveness of collaboration conflict style and accommodating conflict styles in organizations.

Behfar, K. J., Peterson, R. S., Mannix, E. A., & Trochim, W. M. K. (2008). The critical role of conflict resolution in teams: A close look at the links between conflict type, conflict management strategies, and team outcomes. Journal of Applied Psychology,

Shabi. (2004). Effective Cross Cultural Communication Skills creating Peace, Love and Understanding right around the world. Retrieved from only-effective-communication-skills: