Effective Communication Essay

1279 Words Jul 1st, 2013 6 Pages

Effective Communication

Helena Herbert


October 23, 2012 Brian Dufrene

Effective Communication

“Communication is the process of sharing information, thoughts and feelings between people through speaking, writing or body language. Effective communication extends the concept to require that transmitted content is received and understood by someone in the way it was intended” (Brown, 2011, para. 1). According to (University of Phoenix, 2012, 2010), “Workplace trends within and outside of health care require employees to connect with an ever-widening array of coworkers, consultants,
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“Long-term care involves providing a level of medical care that requires the expertise of skilled practitioners to address the often multiple chronic conditions associated with older populations”, (“Long-term care,” August 18, 2012). Long-term care is provided in the client’s home, in the community, in assisted living facilities or in nursing homes. Long-term care is used and needed by people of any age, but is more common needed for senior citizens, (Wikipedia (August 18, 2012)). How does the Familiar Organization Currently Share Knowledge or Involve Employees in Formulating Solutions to Problems Comfort Keepers Home Health Services has quarterly meetings every three months which encourages the involvement of all employees, (CNA’s, caregivers, and office workers). All employees of Comfort Keepers are invited to share in the decision-making process of the firm by participating in activities such as setting goals to better services for clients, determining work schedules, and making suggestions. Another form of participation may involve the employee’s input on increasing each employee’s responsibility or job enrichment. Quarterly meeting also encourage the employees to form self-managed teams, quality circles, and soliciting survey feedback to ensure each employee is giving their best in the household of the client