Effective Communication In Health Care

Within a health care setting communication is a necessity. This communication not only includes the need for professional communication but also the way in which information is shared to the patient and to other healthcare workers. Another important aspect of health care worker such as a nurse is the effectiveness off a handover. Within the video, Effective Communication in nursing these three aspects of communication (Professional communication, provision of information and handover) were seen and will be analysed further, within this essay. These will be analysed through the three aspects, the care of the patient, the image of the individual nurse and the health outcomes of the patient. All of these three aspects of communication are vitally important to the overall patient needs.

Effective communication is the communication easy to understand quickly. Creating positive relationships is beneficial to everyone involved. Using effective communication techniques such as: talking directly to the person, using understandable language, showing positive body language, caring and friendly behaviour, setting clear and realistic boundaries, attentive listening and showing respect and being open minded towards possible replies, leads to better relationships, builds trust, self- confidence and ability to interact with others. It also works the other way. It is important to build positive relationships as it promotes better communication as generally people communicate easier with those they trust and have positive past interactions.

“Communication is a multidimensional and complex process in which, ideas, thoughts, values, knowledge or feelings are shared and interpreted” (Koutoukidis G, 2013). As a nurse, being able to communicate with our clients is imperative to their wellbeing and to the building of our therapeutic relationship. Effective communication is an essential part of nursing and doing it well can be an art, however it can be learned over time and usually gained from education and experience. Linguistically diverse and elderly patients in an acute setting need assistance in communicating and employing an interpreter to help is usually advantageous. Communication can be arduous and can have obstacles which we may encounter.

There is no such thing as a single provider for a patient in healthcare. There are multiple providers involved in the care of the patient, from lab tech to nurses to specialists. It involves a great deal of communication skills to communicate the needed care to the inter-professional teams. Miers and Pollard (2009) stated that “successful collaboration is not achieved easily, however, and barriers such as professional divisions and hierarchies, stereotyping, and differing value systems have been widely reported” (p. 31). Each member of the inter-professional teams has their own values, characteristics, specialties, and point of views as how to care for the patient. Thus, disagreements could happen amongst the providers and as such should be handled professionally. However, no matter what the disagreements are, it should be on how to ultimately provide the best care for the patient. The use of effective communication amongst the providers is helpful in delivering timely and efficient patient care.

Communication and anticipation play an important role in situation awareness. Along with responsiveness, these three link together in changing situations. When adverse incidents occur, it is most often due to a breakdown of communication. Information given to colleagues can be false, delivered untimely, or it may fail to reach the professional who needs it, leaving issues unaddressed until it is past the point of being critical to the area of being fatal. Task-related communication is closely linked to situation awareness. Further, this concept refers to a dynamic process of acquiring information from the immediate environment and responding accordingly to changing situations (Korkiakangas, Weldon, Bezemer, & Kneebone, 2014).

I like your point about how important communication is in the healthcare environment. Communicating to a patient in a preferred language is as crucial as reaching out to a patient in a preferred means of communication. Some may prefer to be communicated to via email, while some prefer it through another medium. The overall goal of all the accrediting bodies is centered on the quality of care.

This paper is a comparison of the ability of health care leaders to communicate effectively, the role of communication in both causing and settling a problem, how different leadership approaches can facilitate collaboration between different disciplines. In addition, it evaluates how the leaders in the two cases deal with problems regarding ethical practice, diversity or inclusion.

Effective communication in the health care setting requires nurses be equipped with a tool to assist them in the transferring of patient information. It was found at the White City VA SORCC that such a tool was not in place for a patient triage visit. This was leading to the nurse determining what information was crucial to relay and how it would be presented. Therefore, vital information was being omitted regarding a patients’ current medical condition. A plan was devised to implement a standardized reporting tool to improve the communication between the nurse and provider during a patient triage visit. The author, after gathering best practice information from scholarly sources, collaborating with management, nurses, and providers determined

Effective communication can be considered an art as much as a science. There are of course many best practices that one can study to improve their ability to communicate. However, it can be difficult to distinguish different success factors responsible for effective communication various individual scenarios. For example, it is often hard to determine what went right or wrong in any given conversation. However, at the same time, effective communication is generally cited as one of the most important critical

MS is a sixty-seven old Honduran female who presented with signs and symptoms of cold and flu to the Brigham and Women Faulkner Hospital emergency room. She was alert and oriented times three, pleasant and cooperative. The patient had a past medical history of hypertension, and coronary artery disease and lymphedema. The history of present illness was a diagnosis of influenza virus A. The patient was transferred to the 6 South Unit, a medical-surgical floor, at 4:30 pm. Upon arrival to the unit, the staff involved in her initial assessment failed to request a professional medical interpreter in order to have an accurate and trustful communication with the patient. This miscommunication was a wrong assumption by assuming that the patient was bilingual and supposing that the patient somewhat understood English. McCaffrey et al. (2010) claim that effective communication can take place when the basic factors of communication are understood.

Communication between the sender and receiver influence the business in many ways. If you have an idea but cannot relay the message, it is useless to the audience and the organization. If the audience does not receive the message delivered, your delivery is lost. Effective skills, such as communication, help with the positive delivery of your message. Communication increases conversations, productivity, better changes for financial gain, and better relationship with the employees. Communication is one of the most important stages in the work place. Effective communication influences the overall make up of an organization internally and externally.

The importance of effective communication for health professionals cannot be overemphasised as communication skills are crucial foundation of health professionals. Communication extremely influences not only the successful patient health treatment outcomes but also the safety, satisfaction and relationship of both the profession and the patient (Kirby, 2010) The context of the recorded video for this essay is about the conversation between a physiotherapist and a young woman who feels pain from her wrist for 1 week. They discuss the patient’s concerns about the process she will be going through to recover her painful wrist. The two communication skills, demonstrated in the video, discussed in this essay are sending congruent verbal and non-verbal messages, and reflecting and paraphrasing of content and feeling to check understanding which both significantly contributed to improve the effectiveness of communication in the video.

Effective communication is defined as when it “enables you to communicate, even the most negative or difficult messages without creating conflict.” When a person is an effective communicator you are able to communicate and relay your message without being misinterpreted. Effective

Effective Communication is a way of getting your message or point across to the other person or group so that it’s easily understood by them; it’s also about understanding the emotion and meaning behind the information. You have to be clear, understandable and know how to deal with and avoid communication issues and barriers that can happen in the workplace and elsewhere.

There are many types of communication like oral communication, written communication, body language, etc. But the main purpose of any communication is to convey information from one person to another. Communication can be effective when the receiver of a thought, whether by reading or listening is able to understands the meaning which was intended by the sender in writing or orally. Good communication is direct & simple, sometimes intensified by emotion, but never confusing. But unfortunately, miscommunication is very common between two people who are communicating. The listener or the reader fails to understand the main meaning of what is said or what is written. As per, Dale Carnegie, the author of “How to Make Friends and Influence People,” said in his book that, “90 percent