preview

Effective Communication In Nursing Essay

Satisfactory Essays
The employee reported by nursing staff members utilizing an unprofessional demeanor, confrontational, provides poor communication and work performance in her role as a PCS working on the unit. Staff reports it's difficult to communicate with her during shift report, she does not perform shift rounds, and frequently leave her patients soiled and in a clutter environment. Corrective is action taken to extend her probationary period for 2 weeks, provide re-education on service excellence, and the PCS/PCA role and expectations. Weekly follow-up will be conducted to ensure effective communication skills, team performance and skill performance are consistent on the unit. This probationary period has been extended to help her identify and correct
Get Access