Effective Communication

1762 Words Oct 3rd, 1999 8 Pages
Running Head: Effective Communication 1

In order to be an effective manager in the work force today, one must have a very good understanding of the various ways in which people interact and communicate with one another. It is critical that good leaders display the ability to effectively communicate with their associates and subordinates as well as train and encourage others to demonstrate those same communication skills. By doing so, they will promote both a healthy and efficient work environment that everyone will be sure to enjoy.

The first challenge in effectively communicating with today's workforce is diversity. The work force today is more diverse than ever and is rapidly becoming even more diversified as time passes.
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They could very well be a forth generation American and therefore hold the same values and views as most all other Americans (Adler & Elmhorst, 1999). If this is true, they may be offended if someone was to treat them noticeably different or assume that they did not know how to do something. Even though a person has not voiced these thoughts, their actions can communicate these thoughts just as effectively. This is just one of the many types of subtle communication in which all people notice. It is imperative that leaders treat their subordinates and co-workers based on merit rather than assumptions made on their looks or backgrounds. A multicultural workforce is an asset only if each individual is treated equally and fair as the others. As team members witness their leader treating everyone with equality and fairness, they will be more inclined to emulate these actions with one another. This will in turn help the group to value diversity and develop creative problem solving skills (Pierce & Newstrom, 1996).

Running Head: Effective Communication 5

Different sexes and cultures are a couple of mindsets that leaders of today will have to struggle with, but what of the proper communication techniques that may be utilized? Perhaps by using the proper techniques, a leader will be able to cope with a more diverse workforce much easier. Effective listening is probably the single most skill in which will insure clear