Essay on Effective Communication Skills

1315 Words 6 Pages
Introduction
An important step to becoming an effective leader is to develop effective communication skills. Communication is the transmission of meaning from one person to another or to many people, whether verbally or non-verbally (Barrett, 2006). Effective communication enables leaders to lead.
Effective communication occurs only if the receiver understands the exact information or idea that the sender intended to covey. As a leader, studying the communication process is important. Communication skills, including the ability to problem solve, work in teams, and adapt to various audiences, are critical in today’s workplace (Levy& Murname, 2004). Since the most successful leaders communicate well, understanding how your
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The IHC instrument consists of 27 statements. Using a 5-point scale with 1 being strongly agree and 5 being strongly disagree, I rated each of the 27 statements. A score between 109 and 135 indicates an excellent understanding of the communication process. A score between 82 and 108 means there are a few areas that need some work while a score between 54 and 81 suggests there are several areas that need attention. A score between 27and 53 implies across the board improvement is needed. This instrument heightened my understanding of my role as a sender and a receiver. It highlighted the importance of asking questions and providing feedback in order to promote clarity. It stressed the significance of non-verbal communication so that I not only hear, but also see what is being communicated to me. Finally, I learned the impact of using the appropriate communication channels for maximum effectiveness.
Next, I used an updated version of Mok’s (1975) Communication Style, to determine my communication style (see Appendix B). The Mok survey was modified by Hartman and McCambridge (2010) using insights from Alessandra and Hunsaker (1993) and Merrill and Reid (1999). I chose this survey instrument because it has been used in both academia and executive development programs over the last several years. The reason this particular tool is popular in both academia and business is because it highlights the