Essay on Effective Communication Skills

2.1 It is self-evident that communication and interpersonal skills are crucial in the workplace. Good two-way communication is important to enable the flow of information in an effective way whether it be verbal or non-verbal. Good communication has a positive impact on the performance of the team including; everyone is clear what is expected from them, they receive good feedback and recognition of achievements which makes staff feel valued and boosts employee morale. The manager needs to be approachable and have a non-threatening manner so

“Developing excellent communication skills is absolutely essential to effective leadership. The leader must be able to share knowledge and ideas to transmit a sense of urgency and enthusiasm to others. If a leader can't get a message across clearly and motivate others to act on it, then having a message doesn't even matter."

The workplace is an environment where more and more Americans are spending significant portions of their time. In fact, 25 million workers reported spending at least 49 hours a week at work, (Schabner, 2013). This means that having effective communication in the workplace is becoming increasingly important. Not just to improve business practices, but to improve the quality of both employer AND employee satisfaction. Effective interpersonal communication is the most important aspect in determining the success of workplace practices. Effective interpersonal communication includes practices such as honesty, clarity, and mutual respect.

The ability to be a good communicator is a critical skill administrators must strive to develop. In Ten Traits of Highly Effective Principles, McEwan shares nineteen benchmarks for ensuring excellent communication. A good communicator knows communication comes in many forms and the power behind it. The Marshall County School District could benefit tremendously by instilling these standards. The principals and staff in our district cannot be at fault as weak communicative practices have been modeled from the top down for years. Fortunately for us resources such as this book are available to teach and inspire.

A leader must listen to its followers and vice versa. Both Gardner and Wooden in their books provide examples that both ineffective and effective communication can affect a group or organization—for better or worse. However, through positive open communication that is produced from the group can lead to positive and effective improvement (Wooden, 2005, p.198-201; Gardner,1990, p.86) for the work environment and respectability between leader and follower.

This paper reviews effective communication skills and caregiving approaches which include questioning techniques, non-verbal communication, paraphrasing, and active listening. The different types of questions are open and closed ended and they encouraged effective communication in our conversation. I will review times when it was difficult to paraphrase and use active listening skills. I will describe ways how to improve my non-verbal, paraphrasing, and active listening skills.

How should we as leaders communicate and uphold positive relations with others in a professional environment?

Analyze and determine appropriate strategies that enhance a school’s climate and support student engagement in learning.

TO: Alison Allen, Human Resources Director; Cary Hasler, Marketing/Advertising Director; Joseph Earl, Customer Service Director; Elizabeth Hope-Earl, Client Account Director

As an educational leader, I must have a vision and mission statement for the school that is known by the staff, students, and parents. The vision will address the needs of the students academically, emotionally, and socially. According to DuFour (1998), “ Those who seek to transform their school into a professional learning community as characterized by an environment fostering mutual cooperation, emotional support, personal growth, and a synergy of efforts.” The leader must implement a plan that will cultivate the success of all students. The mission will speak to the direction of the school community stating what the desire goals are. The building leader will lead by example. High expectations will be communicated and encourage by staff and students. The educational leader of a school must develop a culture of team work to create a climate that is student friendly. The vision mission and goals of the leader should be transparent. The establishment of common goals is the first step. Without common goals, sustainable progress will be impossible and thus everyone will have lower expectations. The students, parents, and staff should be commented to the goals of every child reaching their full academic potential. The school environment should speak to goal setting and high expectations for all students and staff.

"The power of vision is the starting point. Once you have established your goal, you need to develop your communication skills so that you can share your vision with the rest of the world and create something unique," Tips on starting your own winning business. (2011, March 9). This statement is true. I consider my communication skill good to excellent. As the daughter of two school teachers I have an excellent command of the English language and they taught me how to present myself in such a way to adapt to my audience and have a confidence in my words. These traits have allowed me to be successful in a number of various professions, but I find my ability to communicate with

Listening is a vital element of communication and it is very much different from hearing sense of human. A meaningful communication requires both a good listener and a speaker. However, the effect of a listening style may vary depending on the occasions and situations a listener is in. Sometimes, speaker exhibit ineffective style such as defensiveness, ambushing, pseudo-listening, stage hogging and selective listening in their communication tracks.

It is essential for business leaders to have excellent verbal and non-verbal communication skills, as leaders are often a symbol of a company’s integrity and this affects not only how customers perceive the company, but also impacts the thoughts and actions of lower positioned employees. For example, a leader that speaks using improper grammar, or writes correspondence with spelling errors throughout it, could project a negative image that can be harmful to a company. Customers might conclude that the leader is incompetent and they might decide that they do not wish to purchase goods from a company that hires inept leaders. Furthermore, employees might become less apt to respect an authority that appears to be uneducated, as well as employees might feel that if the leader disregards using proper communication than it is not necessary for them to use it either. Business leaders need to know when to listen, when to talk, and how to share ideas effectively. Clear and concise communication states exactly how, who, what, and when and serves to guide, direct, protect, persuade, and to inform. Communication is essential for decreasing miscommunications and for increasing productivity, motivation, and efficiency. When someone uses effective communication, he or she is more apt to have favorable results and his or her requests will become granted more often. Furthermore, communication builds goodwill. Having excellent communication skills is

Everyone has a certain skill that they may be strong or weak at in both school or in work. There are skills required in order to create an efficient working environment. However, every person generally has a flaw or a skill that they are efficient in, which may reflect their career readiness. Despite everyone's flaw, throughout our life, we can be able to improve through experience. As for myself, I consider myself confident in managing multiple task and valuing work, but I need to improve my communication skills.

In recent months, the Roanoke branch office has been experiencing difficulties. After a change in management, the graphic artists and copywriters have made it apparent that their work is no longer being received well. Although it is not completely clear, this employee upset may be the cause of the complaints that the branch has received by four of its clients. This matter demands immediate attention, as the Roanoke branch services some of the companies’ most valuable clients and thus