Effective Communication and Employee Morale: Transact Insurance Case Study

All businesses understand that they must use effective communication in order to do well as a business, without communication the business will be a mess and would not run successfully. Using communication allows the employees and offices to stay up to date with the businesses progress and what is currently happening. To use effective means of communication all employees would be in a way trained in order to understand communication and use the most effective means for it. This is done in advance to checking that communication is understood by the recipient.

Communication is one of the most important parts of any relationship. Business relationships are no different. Having effective business communication or not having effective business communication can positively or negatively impact the success of an entire organization. Unfortunately, there are many barriers that can obstruct effective business communication. Those barriers come in four different categories. Those categories are personal barriers, physical barriers, sematic barriers and process barriers. A manager must know how to work around the communication barriers and use his or her communication skills to keep business operations going smoothly and to make improvements to the

Communication is a two-way process that takes practice and time to be fully effective and is very important in every aspect our personal and professional lives. We communicate every day of our lives both verbally or nonverbally. The process of verbal communication is the exchanging information by transmitting an idea, send that idea, receive feedback, understand the idea and the feedback and provide feedback to the person who sent the message. The main components of communication are context, encoder, message, medium, decoder, and feedback. The context could be social, chronological, cultural, or physical. The individual sending the message will

The organization that I chose is DeVry Inc. Specifically, I chose DeVry’s online student finance department because I am currently employed in this department. I started here as a Student Finance Consultant in July of 2012 and this is my first full time job after college. In my role, we assist student’s enrolling in courses and help plan how to fund their education. This job can be very satisfying yet frustrating at the same time. I feel that it is a great learning environment and overall, employee satisfaction is high. I feel that my

Poor leadership and communication are attributable to ineffective communication. For effective communication to occur The Communication Process must occur seamlessly. Communication at Cerner Corporation was perceived as ineffective because those at the receiving end were interpreting messages from managers that were not consistent with the goals of the company. According to Guffey, Rogin, and Rhodes (2010), “Predicting the effect of a message and adapting the message to a receiver are key factors in successful communication” (p.11). This explains the communication challenges at Cerner Corporation.

Ineffective communication can be devastating to a department within an organization. This usually occurs when managers do not meet with staff regularly to check in or update staff of new occurrences. Even if the manager does follow through with regular meetings the manager must abide by the three “C’s” rule of communicating with clarity, completion, and conciseness (Juneja, 2011).

“Effective communication occurs only if the receiver understands the exact information or idea that the sender intended to transmit. Many of the problems that occur in an organization are: the direct result of people failing to communicate and processes that leads to confusion and can cause good plans to fail” (Clark, 2015).

Communication is “the process of relaying information between or among people by the use of words, letters, symbols, or body language” (Cherry & Jacob, 2011, p. 381). Communication is a two- way process; the message conveyed by the sender needs to be heard and understood by the receiver. It is important for “leaders to communicate regularly and consistently with staff” (Shifflet & Moyer, 2010, p. 252). Some

Effective communications is essential to facilitate effective exchange of information, ideas and effective communication within the company and it is essential to facilitate improvements in the exchange of information between team members and clients. It resolves communication misunderstanding or conflict and creates

Some of the biggest obstacles organizations face is the lack of communication between leadership and its employees. Communication can be interpreted through speaking, gestures, or writing. Ineffective communication can lead to employee turnover, job dissatisfaction, poor decision-making, and missed opportunities. Organizations should set clear expectations to improve relationships among employees, company culture and values.

Interpersonal communication can be described as communication that occurs between two or more individuals. While communication can be either verbal, nonverbal, or written, interpersonal communication is more commonly practiced through face to face, verbal communication (Burton, 2011). The interpersonal communication process begins with a “sender”, which is the person that is communicating a message to another person. The “receiver” is the person that is retrieving the message from the sender. It is then the receiver’s job to interpret the message, and give feedback to the sender, allowing them to know that the message was received, and understood (Burton, 2011).

Communication is an ongoing process and a communication plan will report our progress on a scheduled basis both with "all hands" meetings and written communication. These "all hands" type meeting will provide a forum for status updates on how well we are performing to our set objectives. We also need to make sure that our managers are communicating our message on a one-on-one basis. Each manager and supervisor should meet with their employees to provide assurances and receive feedback.

Organizational planning was an aspect of this company that went through constant adjustment. The company’s initial plan was to operate a debt settlement entity and drive profits through charging clients upfront fees. In time, law were updated to prevent company’s within that industry from charging upfront fees. The company then decided they would re-label those fees in order to continue to charge them. The management staff did do their best to continually implement the changes the company made in order to accomplish the goals set forth. However, the lack of proper communication prevented the company from achieving

Communication is a system where words are arranged into phrases and sentences and with this system it will make a very significant difference for us and for other people around the world. According to Pearson, Nelson, Titsworth & Harter (2013) many problems come from deficient communication skills thus the need of effective communication. We all know communication is verbal but it can also be nonverbal which means it can be in the form of body gestures or facial expressions where they are unspoken language and in communication, sender and receiver are parts of the components. Other than the message itself, sender and receiver play an important role for the communication process to happen. Three factors why sender and receiver own the spoken

The whole process of communications within organizations is very complex and is certainly one of the major factors in determining whether an organization will succeed or not. The following paper deals with the different types, influences and improvements