Effective Communication in the Laboratory

1953 Words May 11th, 2012 8 Pages


DATE: 24 APRIL 2012

Table Of Contents PAGE NUMBER

Introduction 3 1. The communication process 4-5 2. Feedback 6 3. Types of Communication based on expression 6-7 4. Types of communication bases on flow 7 5. Internal vs external communication 8 6. What are the barriers to effective communication? 9-11 7. Elements of effective communication 11-12 8. Cross-cultural Communication 12
Conclusion 12 References 13


What is effective communication?
Communication is the very basic need of any organization and any individual. An
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Describes how a person communicates. * Evaluative feedback. Provides an evaluation of the person who communicates. * Prescriptive feedback. Provides advice about expected behaviour or expected communication.

The four different levels are:

* Task or procedural feedback. Consist of issues regarding effectiveness and appropriateness. For instance , if a correct procedure was used appropriately at the time by the group. * Relational feedback. Related to interpersonal dynamics within a group. For instance, the effectiveness of teamwork. * Individual feedback. It focuses on a particular individual in a group. Regarding whether the persons’ skills and knowledge is helpful to the group. The type of attitude the individual has to fellow co-workers. * Group feedback. Is centred on the groups’ performance ability.

Feedback should not be perceived as a negative process but, it should be used as a means to enhance outcome, awareness and learning (Guo & Sanchez, 2005).
3. Types of Communication on basis of expression There are two types: verbal and nonverbal (Guo & Sanchez, 2005).

Verbal Communication

This is spoken or written words to share information with others.
Guo & Sanchez (2005) states that are different forms of verbal communication, for example: * Face-to-face meetings allow for emotions to be conveyed and immediate feedback takes place. * Written