Effectiveness Of The Patient Centered Care Experience Helps Improve Patient Prognosis, Treatment And Outcomes

954 Words Oct 9th, 2015 4 Pages
The promise of the patient-centered care experience strives to improve patient prognosis, treatment and outcomes by strengthening the relationships patients have with their healthcare providers. It is believed that patients who have strong relationships with their healthcare providers have an “improved health status (less discomfort, less concern, and better mental health) and increased efficiency of care (fewer diagnostic tests and referrals)” (Stewart et al., 2000). The patient’s perception of their healthcare provider impacts their overall satisfaction with the care provided and increases their application of prescribed treatment plan. Therapeutic communication in the health professions helps to facilitate positive patient perceptions and strengthens the healthcare provider-patient relationship (Berman and Snyder, 2012).
The core of these relationships rely on the standard application of therapeutic communication. Therapeutic communication involves the use “of specific techniques, including the use of open-ended questions, touch, focusing, giving information, acknowledging, clarifying, reflecting, silence, and offering self” when communicating with patients (Berman and Snyder, 2012). The use of these techniques by the healthcare provider develops the patients trust in their knowledge, judgement and scope of practice in relation to their health concerns (Kleier, 2013). Therapeutic communication helps to form the patient’s positive perception of their healthcare…

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