Electronic Banking

The electronic banking has various advantages than the traditional banking system which is simple and convenient for the users. The advantages are-

This case study aims at providing substantial information pertaining to the effects adopting IT in a particular banking institution. The researcher understands that there are important issues that have to be disclosed and discussed in order to determine aspects that need to be improved for both subjects involved in the study. For the purposes of achieving a comprehensive discussion regarding the topic, substantial amount of data has been gathered to serve as references. Direct texts are taken form relevant sources so as to prove that claims and arguments raised by the researcher are facts-based. In addition to this, direct statements coming from persons who are knowledgeable about the topic are also taken into account for the purpose of supporting arguments. Textual illustrations and practical examples are also included by the researcher in order to clarify ambiguous concepts and strengthen explanations.

Banking online is one of easiest and cheapest ways to access your account. Most financial institutions offer online services that include opening accounts, account inquiries, transfers, bill paying, an electronic account register, and access to important information regarding your financial institution. Another benefit of online banking is the 24-hour availability. E-banking, or electronic banking, is a banking system available through the internet. It can be used anywhere using ATM machines, the Internet, or a cellphone. E-banking services can be accessed no matter how far away you are from your financial institution. E-banking can also be used by anyone that has money and has an account. You can use e-banking to access most of the

The history of electronic fund transfer and electronic banking are to a large extent ,closely interrelated with that of the automated banking systems and also the growth of the consumer financial service market now widely offered by banks.

The use, acceptance, adoption and application of internet technology to businesses to boast their performances are not something new. Saffu et al., (2008), states that there has been a significant increase in the use and application of e-commerce in businesses in the past decade. E-commerce has benefits such as reduction in costs, increased business opportunities, reduced lead time and providing more personalized service to the customers (Turban et al., 2008). Internet banking or e-banking is one of the many tools of e-commerce adopted by the banking industry. Tools of information technology such as internet banking have significantly improved the quality of services offered by the banking

But the study conducted by (Chiemeke et al, 2000) on the adoption of e- banking in Nigeria identified the major inhibiting factors to e- banking in Nigeria such as insecurity, inadequate operational facilities including telecommunications facilities and electricity supply. The inhibiting factors encountered in Nigeria is not different from Malawian experience because the efficiency and effectiveness of e – banking service delivery largely depends on the other stakeholders roles such availability of network which is being provided by Malawi Telecommunication Limited (MTL) and Electricity supply Commission of Malawi (ESCOM) for the supply of

(The wider scope of my research is the internet banking, rather the online banking, but I’ve narrowed the scope to account opening and registration. Further on, I will do more research on implementing online banking as a whole, but for this proposal, my focus is on account opening.)

In recent times the adoption of Internet banking as an ICT tool by financial institutions as a podium for carrying out their banking services has continued to rise globally from one continent to another continent. This development has resulted in the internet has becoming a major part of people’s lifestyle both young and old. Many organizations and businesses have been using the Internet to communicate and deliver their products and services to their customers including financial and banking industry has been also using the Internet to be one of their distribution channel with their customers. Institutions who the use of the internet as a delivery channel for

The key to efficient banking lies in maximizing the use of information technology. The brave new path of tomorrow’s banking will be on the

Internet banking is the act of conducting financial intermediation on the internet. It includes offering of information and selected services through the World Wide Web by banks and other financial service firm. For those who are quite new to the concept of online banking, this type of service offered by banks actually works the same way as traditional banking. The major difference lies in the convenience offered by online banking particularly when it comes to making payments, obtaining updated information of the account, or merging account statements. Rather than personally visiting the local bank, customer can now access their account and perform bank transactions using the computer. At the comfort and

The present paper is concerned with the various ways of doing banking electronically. This paper has been divided into four sections dealing with four aspects of E-banking i.e. ATM, Internet banking , Mobile banking and Credit cards. Paper is basically concerned with the customer aspect of banking searching for customer satisfaction level. This is a comparative study of Public sector bankis, Private

On the bank customers’ survey, we also focused on education, because this might affect the demand for electronic banking products. For example, Kwast and Kennickell (1997) have illustrated how education play important role in determining household use of e-money products.

The last time that technology had a major impact in helping banks service their customers was with the introduction of the Internet banking. Internet Banking helped give the customer's anytime access to their banks. Customer's could check out their account details, get their bank statements, perform transactions like transferring money to other accounts and pay their bills sitting in the comfort of their homes and offices. However the biggest limitation of Internet banking is the requirement of a PC with an Internet connection, not a big obstacle if we look at the US and the European countries, but definitely a big barrier if we consider most of the developing countries of Asia like China and

The study found out that most of the respondents have banked with their respective banks for at least three years but only a proportionate few uses e-banking products. The most used e-banking product is the ATM card and SMS banking. Again respondents were more satisfied with ATM card than their internet banking. The study also revealed that most respondents were dissatisfied with the effectiveness of e-banking but also admitted that the e-banking product have had a positive impact on their lives. In terms of the reliability of e-banking products, the results were mixed. Whiles some saw it as being reliable others strongly posited that the

PURPOSE – The purpose of this paper is to know the perception of the customers’ towards dimensions of E-banking between public and private banks across Accuracy, Cost Effectiveness, Efficiency, Accessibility and Easy to use.