Electronic Financial Systems ( Efs )

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Electronic Financial Systems (EFS), a subsidiary of JPMorgan Chase, focuses on providing customers electronic benefit transfer (EBT) services. EBT is a well-known financial service allowing U.S. recipients to acquire government benefits through a single debit card solution. EFS’s mission is to maintain a top position in the EBT marketplace by providing superior services along with the most widespread debit card network. The needs of EFS are to maintain a stable, industry standard system that provides the very best service and support to its clients. This includes, so as to ensure exceptional customer satisfaction, that the organization provide assurances that funding be provided timely, accurately, and with the greatest of security…show more content…
Theses steps include assessing the individual’s comfort zone, that needs are met by the job void left behind, the new team has the capacity to assimilate for the new position, and a transition plan is in place (Azulay, 2013, p. 77). Computer-Based Training Having intimate experience with information technology, EFS software developers are prime candidates to fully take advantage of computer-based training. The software development industry, as is the case with many in the technology sector, is prone to rapid advancements that affect many areas, such as ongoing advancements to programming languages, development frameworks, and design patterns. Because of the cyclical nature of software paradigms, computer-based training is an excellent method of ensuring employee skill gaps are tailored to the individual, so as to customize training that fully capitalizes upon improving specific competencies, in ways the classroom settings is incapable of providing. Coupled with the ability to deliver new knowledge based upon the trainee 's schedule, this training method can satisfy demanding schedules. But, careful consideration must be placed upon the quality of the computer based training, rather than believing it a panacea. Nick van Dam, an expounds upon this concept, saying “the most important factor in the retention of knowledge is the quality of the design of learning, rather than the
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