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Elements of marketing

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1.1 Elements of the marketing process.
The process of marketing entails the following four elements
i. The parties
The consumer is typically prepared to make certain sacrifices in terms of money and effort in order to obtain an offering that satisfies his needs. The aim or aspiration of the customer is to satisfy his needs within the limits of his means(Booms & Bitner 1981). Therefore the marketing officer analyses the needs and desires of the consumer and determines whether they can be met profitably .Within the marketing process this activity identifies homogeneous groups of whose individual likes are similar .These groups are referred to as market segments, and from them the organization selects one that it can serve …show more content…

Market oriented businesses have a higher client retention compared to those that are product oriented (Booms & Bitner 1981).
Customers dealing with the business feel that the business listens to them more hence stay with the business longer.
Market orientation makes it easier for an organization to enter into strategic partnerships with its clients as opposed to those clients simply remaining consumers of its goods. The strong focus a market oriented business has on its customers eventually leads the customer into becoming more and more involved in the affairs of the organization (Booms & Bitner 1981).
2.1 Environmental Factors Analysis
The preparation of an environmental analysis is a critical step in the comprehension as well as the appreciation of local, and international forces that affect a business(Booms & Bitner 1981).
By definition, an environmental analysis is the evaluation of the probable effects of external factors as well as conditions in a company’s growth and survival strategies (Brassington 2000).One of the instruments of analyzing an organization’s external environment is the PESTEL analysis. PESTEL is an abbreviation for political, environmental, economical, social, legal and technological factors. The SWOT analysis analyses the internal business environment.:
PESTEL ANALYIS
Social factors address social issues that concern the values, opinions, ideals and the culture of

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