Elevator Upgrade Palm Beach Essay

Attention getter: which would you choose elevator or stairs? Are you getting a bit tired of that three-inch spare tire around your waist? Material Are you becoming increasingly lazy, fat?

One needs to put themselves in the shoes of the service user and their carers when you think about the building / environment.

Services : Customers want to have a polite and good customer service provided for them. Some elderly and disable people may need the delivery service.

Thorpe Park Resort is a theme Park in Chertsey, England. Thorpe Park was built in 1979 on the partially flooded gravel pit which was left after the demolition of Thorpe Park Estate in the 1930s. Thorpe Park is owned and operated by Merlin entertainments. Usually kids above eight years with parents, teens and young adults aged 16-24 who are thrill seekers are the main target audience of Thorpe Park. Thorpe Park Resort now operates three yearly events. Club nights occur every Saturday night a month from April to September which features known music artists playing a variety of themed nights. Summer Nights are held when the Park reopens after a normal day on Friday while Fright Nights is Thorpe Park's Halloween event, an annual event that has been running at Thorpe Park since 2002 (Bigné et al., 2005). Organization are faced with various challenges and just like any other organization Thorpe Park has management challenges which affect the smooth flow of operations. Such challenges need to be addressed and the necessary recommendation put in place to ensure proper running to satisfy visitors, the company workers and directors. This paper is focuses on some of the management issues at Thorpe Park resort on human resources, and on customers experience and quality of services offered.

2.3.1 The proposed project will face a high level of repetition as there will be a certain amount of similar or identical hotel rooms and floors. Thus, the workers’ expertise will increase with time. However, the design

-The climb puts the heart into overdrive and increases our breathing requiring more rest if one is not in good physical

They upgrading a hotel first upgraded employee facilities. When a survey at London hotel showed dissatisfaction with workers’ areas, installed new floors, lockers, and showers within three months. Four-seasons needed to get it down to the front line: clerks, bell-staff, bartenders, waiters, cooks, housekeepers, and dishwashers, the lowest-paid and in most companies the least-motivated people, but the ones who would make or break a five-star service reputation. Four-seasons needs employees able and willing to respond on their own to whatever comes up, employees who can spot, solve, and even anticipate problems. That means delegating authority as well as responsibility. Four-seasons pay attention on how to treat employees and make them feel confortable when they work in hotel because employees could bring positive attitude towards customers if they in good mood.

Supported and empowered by VetPride’s executive leadership our proposed implementation plan is essentially flawless. Our executive leadership team plays an active role during implementation and throughout the duration of the contract to ensure the customer’s complete satisfaction with the services provided. Renowned by exceptional attention to customer service and operational detail, VetPride is by far the best choice. We maintain this distinction by rigorous standards of recruiting, hiring, training, evaluation, and ongoing empowerment. VetPride is committed to a partnership with our clients by providing efficient and convenient parking services. We focus on adaptability and responsiveness to our customer’s needs. We strive to conduct ourselves and serve our clients and customers with unwavering dedication and integrity. Currently, VetPride successfully manages and operates the 20 VA Medical Centers throughout the United States and has zero unresolved claims for personal or property damages. We are committed to the healthcare industry and highly motivated to take Stratton VAMC parking operations to new levels of customer service and success. We welcome the opportunity to do so. As a leader in the healthcare parking operations, VetPride has extensive experience in implementing valet parking service programs ranging from simple to complex operations for hospitals. We would begin by forming a start-up team composed of VetPride and the Stratton VAMC management. The intention of the start-up team will be to provide a smooth transitional and successful introduction of our Company to support the hospital facility. The strategy is to share pertinent information, develop procedures agreeable to both parties,

I have orchestrated a multi-million dollar capital improvement plan that supports the longevity of the buildings. Along with my personal experiences in operations, I have been able to problem solve many of the potential issues that come with aging construction.

An investigation into the design flaw of two floating balconies above the atrium of the Hyatt Regency Hotel in Kansas City, Missouri, is discussed in this report. The following investigation includes a closer look at disputes in design between the engineering consultants and the fabrication company, as well as an examination of load capacity. In the design, three walkways were intertwined between the second, third, and fourth floors above the hotel’s atrium (Leyendecker, E., Marshall, R., Pfrang, E., & Woodward, K., 1982). The second floor’s walkway was suspended from the fourth, which was suspended from the roof. The third floor’s walkway was hanging from the roof of the atrium, independent to the other two. When a collapse occurred on July 17, 1981, the fourth floor, which was suspended from the roof, collapsed and landed on top of the second floor. As a result, both floors crashed into the atrium at ground-level (Leyendecker, E., Marshall, R., Pfrang, E., & Woodward, K., 1982). The main causes of the collapse are questionable engineering ethics, negligence, and disputing agencies. These two factors resulted in a poor foundation with lack of consideration of large stress on the structure (Hyatt Regency Walkway Collapse, 2006).

Based on Jarboe and O'Donoghue (2007), in 1896, the first escalator was built when Jesse Reno made a little 6-foot stairway that lifted people onto the Coney Island pier in New York City. In 9000 Paris Exhibition exhibited four different types of escalators, including the Reno.

It is necessary to hire people with high technical knowledge and experience in order to offer a high-level customer service that satisfy the customers needs and expectative.

Now almost every two story business and commercial building has an elevator. The Otis Brothers and Company are still around and they installed elevators in the Eiffel Tower and the Washington Monument. In 1913 the The Otis Brothers and Company installed an elevator in a 60 story, Woolworth Building NYC which was the tallest building at the time. Elisha Otis and his inventions greatly impacted our way of life. Now it’s hard to think of a building without an elevator, one that is safe and will not come crashing down. Elevators are everywhere, schools, banks, and some people even have them in their houses. Elevators are a very normal thing to have, no one bats an eye when a school has an elevator or when an apartment building has one, but no one thinks of how the elevator came about and who made it same enough for people to ride

3.1 What are the role of technology and the role of operations staff in delivering an appropriate level of service for each hotel?

KONE is a global leader in the elevator and escalator industry. The company is seriously committed to understand the needs of its customers since the previous century, furnishing the industry with elevators, escalators and automatic building doors in addition to innovative solutions for upgrading and maintenance. The strategic objective of KONE is to present the best People Flow™ experience by creating and providing solutions that facilitates people to move smoothly, securely, with ease and devoid of waiting in buildings in a progressively furthering urbanizing environment. (Kone.com, 2014) This paper is an attempt to explore the core competencies, core business strategies and technology management of KONE.