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Email Etiquette 101 Summary

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Hyatt’s “Email Etiquette 101 provides 18 rules and regulations and need to know facts when it comes to the use of email. The article begins with the basic concepts of understanding the difference between the use of “To” and “CC”, and continues to educate on the terms of message tone, grammar, and privacy. As a graduate student I’ve had my share of emails sent therefore some of these points were common knowledge but on the other hand some stood out. What I took away from the article as new knowledge was the concept of providing “if-then” options, the overuse of the “high priority” flag, and not discussing multiple subjects in a single message. Providing “if then” options according the Michel Hyatt gives options to limit the back and forth
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