Emergency Department : Improving Quality Care Outcome

1502 Words7 Pages
Emergency Department Promptness By Improving Quality Care Outcome
Nwakaego Ugorji
Charles R. Drew University Mervyn M. Dymally School of Nursing

Introduction
About 50 million Americans do not have health insurance and, the emergency department seems to be the only way to get adequate health care. Doctors there see all patients who arrive, regardless of their health insurance status (Lobachova L, Brown DF, Sinclair J, Chang Y, Thielker KZ, Nagurney JT. 2014). The quantity of emergency departments is diminishing. In 1991 there were about 2,500 departments in urban and suburban areas, now there are about 1,800 (Lobachova L, Brown DF, Sinclair J, Chang Y, Thielker KZ, Nagurney JT 2014). Even though additional staffing would help, there 's a primary problem of too many patients being directed into too few emergency departments and are not able to receive quality care that is demanded.
Patient gratification is a significant measure of emergency department quality of care. Little is identified about the providers ' ability to evaluate the patients’ satisfaction. Patients want to be provided with an estimated wait time. The wait time provides them with baseline information about what they can expect.
Literature Review
The systematic method was used for the literature review, which provided a clear tactic to locate applicable articles related to the subject area. The primary sources of articles are from electronic databases that include PubMed,
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