Emirates Airline, Inflight Service Department in Managing Knowledge, Communication and Information

Feedback from employees after their travels should be recorded and referred to when making future bookings. It is important to ensure that employees have a pleasant experience when travelling, particular if alone in another city or country. Therefore any feedback is essential to always ensuring the best experiences for employees.

Feedback – I make it a point to express my opinion with my employees, which is usually a good thing. I like to verbally tell my coworkers when they are doing a great job, as well as when they need to work on certain aspects of their job. Doing so allows my workers know where they stand and lets them know how they can improve themselves if need be.

* Feedback from Job – These employees do not receive any sort of feedback from their job because they have no idea what happens after they talk to a customer.

Feedback- This area refers to the ongoing information that employees receive in the performance of their jobs. At my job, we receive feedback, letting us know that we exceeded the standards for call wait times or if we have not met this standard. Feedback also goes back to the management in that they become aware of the situations.

All projects are must have the result about what they collect. In our research we will explain the internal and the external outcomes that effects on emirates Airline Company. The main reason of having outcomes in every research is that to to ensure that the set objectives are successfully achieved.

Flight specialists need to hold a secondary school recognition, and finish a preparation program prompting affirmation by the Federal Aviation Administration. Flight chaperons watch out for the requirements of air ship travelers, while guaranteeing wellbeing is kept up and crisis conventions are taken after. Discover more about the particular obligations of a flight specialist, and the compensation data and occupation viewpoint for this field. Flight orderlies invest quite a bit of their energy making carrier travelers feel good; in any case, their essential duty is guaranteeing the wellbeing of everybody on board the flying machine. Keeping that in mind, they should get ready emergency treatment units, check and stow gear and audit wellbeing techniques and extraordinary issues with the team and travelers. Flight orderlies invest quite a bit of their energy

Among many organizations there are few that seem to have what it takes to be deemed as a proper company. The organization to be discussed in this paper is Southwest Airlines, one that values customer satisfaction in a changing environment and manages its organizational culture so well that it is recognized as one of the best airlines in the world. Through analysis of Southwest Airlines, the goal of this paper is to address what makes this airline so different from its competitors in multiple key areas including its culture and environment, the mission and values it holds, the work setting employees have and how they are recognized, and the management of work and life all while being creative daily to ensure Southwest is the preferred airline among others.

There are important techniques while giving constructive feedback to employees or team members. We can use The Feedback Sandwich technique, we identify the positive compliments at top, and the middle will put the constrictive feedback and at the end it will put another

The airline needs to find innovative ways of improving its technology by keeping up to date with the current trends, online chats to assists consumers, permitting consumers to utilise data whilst on air. A proper marker research needs to be conducted to establish the preferences of the consumers. Employees need to be trained on technology upgrades.

The effect this seemingly simple concept can have on our Airmen is tremendous. For example, Airmen who do not receive feedback fall behind as they're left on their own to figure it all out. Without proper feedback Airman won’t know there is a problem and won’t know the impact it is having on those around them. They will therefore make no effort to address the problem and they’re likely to feel that their standards are acceptable. Taking our time as peers,

The success of Emirates can be attributed through a combination of marketing mix which emphasize on excellent customer service, product and equipment. In addition, Emirates is known for its commitment to the highest standards of quality in every aspect of their business, providing premium service be it in first, business or economy class. We will look into a few P’s of the marketing mix that Emirates currently employ to become one of the most profitable

The next level of decision-making in British Airways is the Operational decision, which uses an information system tool knows as: Transaction Processing Systems (TPS) Process control system

In an article from the U.S. Office of Personnel Management [OPM] (n.d.) it stated that “without feedback, you 're walking blind, at best, you 'll accidentally reach your goal, and at worst, you will wander aimlessly through the dark, never reaching your destination.” Feedback is a critical element in a managers “toolbox” when evaluating employees. It gives an employee a view of how good or bad their previous performance was and what or if they need to improve in their performance. It also reduces

This article discusses the effect feedback has on an employee or subordinate, and evaluates the most appropriate way to deliver feedback. Negative feedback given in a positive manner can be very

Etihad Airways is the national airlines of the United Arab Emirates. The brand “Etihad” translates in English to “Union” which accurately reflects the organization’s vision, mission and structure. Having been established by His Highness Sheikh Khalifa bin Zayed Al Nahyan in July 2003, Etihad strives to have the best airline in the world through providing unmatchable Arabian hospitality, mirroring the prestige of Abu Dhabi, to their clients. The organization’s vision is “to be a truly 21st century, global airline, challenging and changing the established conventions of airline hospitality” (Our Vision). Etihad Airways’ mission is to "give a refreshing welcoming to their guest, where travel should be safe and secure in an environment that is friendly, and where global standards in both terms is practiced, be it hospitality or in the technical aspects in assuring a safe journey for its guests." (Etihad, 2010). Although a new player in the airlines industry, Etihad has already established as the best. It has won the title of the World’s Leading Airlines consecutively since 2012 (World Travel Awards). The following cultural audit on Etihad Airways attempts to analyze, evaluate and underscore the organization’s culture, the influence of the culture on the management and finally, offers recommendations as to further and maintain a culturally thriving environment within the organization.