Emotion and B. Social C.

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Quiz 1 over Chapters 1-4
Looking Out Looking In
Please use the Excel spreadsheet in this conference to record your answers. Write either T for True or F for False, or choose the letter from the multiple-choice items that corresponds to your selected option.
Chapter 1
True/False
1. Chapter One indicates that effective interpersonal communication is strongly linked to social happiness and career success. 2. The ability to speak and listen effectively can mean the difference between succeeding and failing in a job. 3. Just as judges instruct juries to disregard some statements made in court, we can reverse or erase the effects of communication interactions in everyday life. 4. There is no
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A cognitively complex communicator a. considers an issue from several angles. b. feels and experiences another’s situation. c. usually has a high IQ. d. observes behavior with detachment. e. thinks and reacts quickly. 15. When you call three of your friends in one night to avoid studying, you are communicating to fulfill the social need of a. escape. b. control. c. affection. d. companionship. e. pleasure. 16. When Susan realizes during an office meeting that she’s interrupted a co-worker twice, she demonstrates the skill of a. empathy. b. self-monitoring. c. cognitive complexity d. affinity e. metacommunication 17. Getting others to behave in ways that we want is considered what type of goal ? a. basic b. social c. instrumental d. physical e. self-actualization 18. Relational dimensions of a message a. are all that matter b. make statements about how the parties feel toward one another. c. are usually expressed verbally rather than nonverbally. d. Both of the above e. None of the above 19. The textbook authors suggest that mediated communication can be hard to accurately interpret because a. it lacks important nonverbal cues that convey additional

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