Emotional Intelligence : Developing And Maintaining Healthy Relationships

773 WordsMar 7, 20154 Pages
Emotional Intelligence According to Bradberry and Greaves (2009), emotional intelligence is “your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships” (p. 17). Emotional intelligence has two main competencies; 1) social: relates to the observation and interaction with others, and 2) personal: pertains to self-awareness and management. The competencies consist of four domains; 1) social-awareness: understanding and picking up on emotional cues of others, 2) relationship-management: developing and maintaining healthy relationships, 3) self-management: one’s ability to control impulsive feelings and behavior, and 4) self-awareness: recognizing your own emotions and how they affect your thoughts and behavior. Thus, emotional intelligence is a skill to recognize, comprehend, and manage emotions to communicate effectively, overcome challenges, empathize with others, and resolve conflicts. Although, only “36 percent” of society truly recognize their emotions as they occur, emotional intelligence “accounts for 58 percent of performance in all types of jobs” (Bradberry & Greaves, 2009, pgs. 14, 20). Social-Awareness According to Bradberry and Greaves (2009), social-awareness is “looking outward to learn about and appreciate others, instead of looking inward to learn and understand yourself” (p. 136). Thus, social-awareness is “centered on your ability to recognize and understand
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