Emotional intelligence is ‘the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth’ (Mayer & Salovey, 1997). Emotional Intelligence is the ability to understand, accept and recognize our own emotions and feelings, including their impact on ourselves and other people and to use this knowledge to improve our own behaviours as well
According Kasapi and Mihiotis, (2013, p. 15), the term emotional intelligence entails the flexibility to feel and understand alternative people in social situations in order to detect the nuances of emotional reactions and utilize such data to influence others through emotional regulation and management. Emotional intelligence can impact on effective personal by making an individual to fully understand himself or herself. This is so because when an individual develops self-awareness, he or she will
What is Emotional Intelligence: Emotional Intelligence, or EI, is defined as the ability or capacity to perceive, assess, and manage the emotions of one's self, and of others.� Arriving at the Emotional Quotient is the standard means of measuring the Emotional Intelligence of an individual. | The importance of EQ in the workplace: In recent times behavioral scientists around the world have arrived at the conclusion that IQ alone is not the primary factor that leads to better performing managers
Emotional Intelligence? Organizational Behavior Tamara Ramsey August 12, 2012 Abstract This paper examines how emotional intelligence and cognitive intelligence are associated with academic success and job performance. Emotional intelligence continues to pick up momentum in the world of business and academia. More and more research supports the concept that emotionally intelligent employees, managers, leaders, and companies produce noticeable business results. Employers are now looking
EMOTIONAL INTELLIGENCE `ABSTRACT "Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives." The Effective leader requires a high degree of Emotional Intelligence. In this study
An investigation of the employee perceptions on the relationship between employee job satisfaction and the leader’s emotional intelligence among the workers of Eskom in Alice Town 1 INTRODUCTION For organisations to survive in today’s changing world they should maintain their competitive advantage through the use of the whole workforce. In order for the change to take place, the employees, and the leaders should be adaptive to the environment, effective working and the continuous improvement of
Emotional Intelligence 2.0 In today’s society, there is a lot of emphasis placed on getting along with others. When working in a healthcare environment, this is especially important. We must be able to work well with a wide variety of personalities. Whether dealing with a difficult patient, a hostile coworker or handling our own emotions, it is necessary to be able to keep our own thoughts and emotions in check in order to have successful outcomes. I have decided to learn more about Emotional
Everyone has as least pondered about how emotional intelligence can affect their own lives. Emotional Intelligence ties together events in your life in more ways than one. In an evaluation of myself, with the use of two online personality tests and articles, I have come into terms of what kind of person I am. I exhibit qualities of an introvert, intuitive, judging, and assertive person (INFJ Personality). My quality of thinking and feeling are more equal rather than being unbalanced (INFJ Personality)
Emotional Intelligence I view Emotional intelligence as being able to keep my emotions in check, making sure they are appropriate, and that I am handling situations in the best emotional manner possible. Our emotional intelligence or lack there of, can significantly impact our future work relationships, and personal relationships. How we emotionally interpret information we are given and then process it for each situation we face is totally up to us. I encountered a situation last semester that
INTRODUCTION Emotional intelligence (EI) is the ability to recognize one's own and other people's emotions, to discriminate between different feelings and label them appropriately, and to use emotional information to guide thinking and behavior. Leadership would be a bit more difficult to pin point a definition. Leaders set direction and help themselves and others to do the right thing to move forward. To do this they create an inspiring vision, and then motivate and inspire others to reach that