Emotional Intelligence

1076 WordsAug 17, 20105 Pages
How smart are you? While this question may be seemingly simple to answer, it is an interesting question because it suggests someone’s level of mental competence can be measured. If there is an answer to this question, it suggests that a person’s level of smartness or intelligence can be found pretty straightforwardly by a score on a measurement of intelligence such as an IQ test. Find a pen or pencil, have a seat, and take an IQ test. Even better, look one up on the internet. Hours…or even minutes later you will receive a score that supposedly tells you how smart you actually are. “Based on these results, you are ______ smart.” The emphasis is on smart and how well a person’s mental capacity is captured in writing, on a test. Is this…show more content…
Brotherson (2003) holds that it “concerns our awareness of our own and others’ emotions, their influence on us, and how to manage them in positive and meaningful ways” (2003). Ask yourselves if music affects your spirits and how it either uplifts or saddens you depending on the mood you are in and what form of music is being played. When you are feeling angry or ready to “explode,” are you able to get control of yourself, take a breather, and lower your temper or hostility towards others? Are you sensitive or sympathetic towards others when you realize that you are acting badly towards them? If so, you have learned and developed emotional intelligence. Emotional intelligence is critical in the business world. In addition to being sensitive to and perceptive of other people’s emotions, emotional intelligence involves having the ability to intuitively facilitate improved performance based on knowledge, a crucial trait in the work environment. According to Mary White (2006), the modern workplace is “characterized by open communication, teamwork, and a mutual respect among employees and their supervisors” (2006). When we possess emotional intelligence, we can better understand our fellow employees, managers can better motivate those they supervise, and everyone in the work environment has improved communication with one another. The old school style and philosophy of management does not work in today’s world. Management by intimidation is no
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