Emotional Intelligence In Nursing

Yoder-Wise defines emotional intelligence as, "possessing social skills, interpersonal competence, psychological maturity, and emotional awareness that help people harmonize to increase their value in the workplace" (). An example of this would be nurse comes in to work on a busy med-surg unit and receives her 5 patients. During report the night shift nurse tells her about one of her male patients that has been very rude to the nursing staff and constantly questions their actions. While making rounds and introducing herself to this particular patient, he again is very short with her and acts angry. After reviewing this patient 's chart she realizes he was diagnosed with type 2

Changing the interpretations in one’s mind allows someone to change emotions. Self-awareness is one of the characteristics of Emotional Intelligence and a vital factor in achieving success in nursing. Self-awareness is the first step in creating what clients want and how to dominant critical situations so that nurses can focus on client’s care, emotions, responses, nature and behaviour. Having self-awareness allows nurses to see where client’s thoughts and emotions leads to. It also allows nurses to see and control emotions, behaviour, and personality so that nurses can changes clients’ thinking. For example if a client knows that he or she is sexually active one should use contraceptive methods to avoid teenage pregnancy and STIs.

Emotional intelligence is the ability to recognize feelings and judge which feelings are appropriate for a given situation.

Emotional intelligence is very helpful in maintaining a healthy working environment through decreasing conflict, increasing harmony and building strong, healthy relationships. Emotional intelligence is defined as the ability to identify and understand self and others’ emotions in a proactive way. Emotional intelligence can be achieved through acceptable behavior and stress management training. Emotional intelligence helps in proactive emotional approach that is efficient in emotional balance management. It is guided by self-awareness, self-management, social awareness and relationship management (PENN Behavioral Health Corporate Services, 2008).

This paper will examine the author’s current strengths and weaknesses associated within the emotional intelligence skills which are: self-awareness, self-management, social awareness, and relationship management, and a number of associated competencies such as self-control, adaptability, and self-confidence by analyzing the author’s Emotional Intelligence Appraisal. The paper will provide the audience with an action plan for each emotional intelligence skill which needs improvement and will consist of a number of strategies that will improve the author’s overall emotional intelligence skills.

Often in the social work field, a clinical will hear the term emotional intelligence and the five domains associated with it, which are relationships, tolerance, flexibility, self-management, and emotional awareness. There are many different definitions of emotional intelligence, but it has been described as the ability to motivate oneself and continue in the face of frustrations; to manage impulse and delay gratification; to regulate ones moods and keep distress from overtaking the ability to think; to empathize and to hope (Morrison, 2007). Regarding the social work field, emotional intelligence is something that all clinicians need to be aware of and how it applies. A clinician needs to be able to listen and build empathy when working with others, understand non-verbal communication and its effects, and have self-awareness of how working with others can affect the clinician emotionally (Morrison, 2007). It is crucial to be able to monitor your own feelings and emotions as well as being able to monitor your client’s feelings and emotions.

Another characteristic of Emotional intelligence (EI) consists of the abilities to be able to persist in the face of frustrations; mood and distress regulation in order to think; urge control and deferment of gratification; to empathize and to hope. Studies have shown that a person with EI show competency in different areas of their professional life like self-management and relationships, self-regulation, and motivation. Taking into consideration the slices that conforms a leader with high EI it is fair to say that these skills are not innate but teachable to those who want to be the best leader they can be. EI skills can be fortified via steady education and training.

Today,emotional intelligence is probed as an important characteristic for building successful nursing

The article “Emotional Intelligence: A Core Competency for Health Care Administrators” by Freshman and Rubino explains the importance of developing skills in the area of self-awareness, self-regulation, self-motivation, social awareness, and social skills. In order to gain those skills there were training suggestions/assessment resources that were given. This article gave a good understanding of what emotional intelligence is/what is not, why developing EI skills/ competence relevant among health care leader and successful EI

There are many definitions of emotional intelligence. Daniel Goleman discussed this theory in his 1995 book titled, Emotional Intelligence. From the ideas of Mr. Goleman, nurses may find a more useful definition for this profession than from the previous notions of Salovey & Mayer (1990) who simplified emotional

"Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives." The Effective leader requires a high degree of Emotional Intelligence. In this study, the various skills of Emotional Intelligence can be related with real situations. The various skills of Emotional Intelligence are Self awareness, self regulation, motivation, Empathy, social skill. People with high self-awareness are also able

Emotional intelligence refers to capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing emotions well in ourselves and in our relationship. (Goleman, 1995)

“Emotional intelligence is the ability to understand and manage our emotions and those around us, therefore, this quality gives individuals a variety of skills, such as the ability to manage relationships, navigate social networks, influence and inspire others. Every individual possesses different level, but in order for individuals to become effective leaders, they will need a high level of emotional intelligence. In today’s workplace, it has become a highly important

Emotional Intelligence is defined as a ‘type of social intelligence that involves the ability to monitor one’s own and other’s emotions, to discriminate among them and to use the information to guide one’s thinking and actions’ (Salovey and Mayer, 1990: 189). According to Goleman (2001), ‘emotional intelligence comprises of 4 key components which are, Self

Emotional Intelligence is the ability to to be aware of your emotions, manipulate them from negative to positive and analyze them in yourself and other people, so you know when you are stressed, being negative and how to recognize this in other people.