Emotional intelligence: The rapprochement of reason and emotion

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The past few decades have seen increasing interest in emotion research. Although much remains to be learned, agreement is beginning to emerge regarding the way emotion should be viewed. Emotions provide a unique source of information for individuals about their environment, which informs and shapes their thoughts, actions, and subsequent feelings, and there is a growing view that emotion information can be used more or less intelligently. A notion central to emotional intelligence theory is that individuals differ in their ability to perceive, understand and use emotional information, and this ability significantly contributes to intellectual and emotional well-being and growth.

Emotional intelligence as a concept has prospered, in
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2000). Mischel argues that people’s experiences of the world are selectively constructed, and that the range of potential thoughts, feelings and behaviours that people engage within and across situations are largely determined by information-processing competencies. Emotional intelligence researchers focus on disposition and style arguably needs therefore to be augmented by a deeper understanding of these competencies if we are to better understand why people behave and respond to affective information in the ways that they do. Exploration of such competencies, when it has deviated from general intelligence, has centered mainly on social problem-solving skills and abilities that are often broadly grouped under the concept of social intelligence. Social intelligence involves understanding how to convince others to do things, how to manage power relationships, and how to manage power relationships, for example (Mayer, Salovey & Caruso, 2000).
Given the rich affective content of social situations and problems, researchers such as Salovey and Mayer (1990) believe that emotional competencies are fundamental to social intelligence. In addition, some investigators (e.g., Showers and Kling, 1996) believe that people’s self-knowledge and inner

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