Emotional intelligence: The rapprochement of reason and emotion

Daniel Goleman describes emotional intelligence as "the capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing emotion well in ourselves and in our relationships (Goleman, 2000).” Goleman goes on to explain that emotional intelligence can be broken down into two core competencies. These competencies include personal competence and social competence. Personal

The book, Emotional Intelligence 2.0, provides an alternative approach to how a person achieves success. This book does not focus on the conventional determinant of success, such as formal education and training, experience, and intelligence level (IQ). Although all these components contribute greatly to ones achievement of success, these factors are not the only factors to be considered in whether a person will be successful or not. This book focuses on the concept that it refers to as emotional intelligence (EQ), which is one’s ability to recognize and effectively understand his/her emotions in a productive and rational manner.

The main objectives of these studies are to find out the impact of emotional intelligence at the workplace, in learning institutions as well as in the social circles of human beings. The concept of emotional intelligence has been linked with self-confidence when it comes to learning. This is because according to recent studies emotional intelligence can be related to improving the self-esteem of learners. It’s not possible for an individual to be confident if they don’t recognize who they are, especially how to manage frustrations and temper (Elizabeth, 2002). The ability for an individual to remain calm even in challenging moments shows that they have high emotional stability and great

Emotional intelligence is conceptualized as a person’s ability to overcome stress, communicate effectively, understand others, cope with challenges, and solve conflicts by identifying, using, understanding, and managing their emotions positively (Gines, 2015). Emotional intelligence allows individuals to understand others, without necessarily talking to them. This understanding is vital since it influences the way we relate with other people. Emotional intelligence can be defined using four components which include self-awareness, self-management, social awareness, and relationship management (Segal, Smith, & Shubin, 2016). The essay focuses on these four components and the skills that help in building emotional intelligence.

"Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives." The Effective leader requires a high degree of Emotional Intelligence. In this study, the various skills of Emotional Intelligence can be related with real situations. The various skills of Emotional Intelligence are Self awareness, self regulation, motivation, Empathy, social skill. People with high self-awareness are also able

Emotional intelligence was described formally by (Salovey & Mayer). They defined it as ‘the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions’. They also provided an initial empirical demonstration of how an aspect of emotional

“Emotional intelligence is the ability to understand and manage our emotions and those around us, therefore, this quality gives individuals a variety of skills, such as the ability to manage relationships, navigate social networks, influence and inspire others. Every individual possesses different level, but in order for individuals to become effective leaders, they will need a high level of emotional intelligence. In today’s workplace, it has become a highly important

Emotional Intelligence is defined as a ‘type of social intelligence that involves the ability to monitor one’s own and other’s emotions, to discriminate among them and to use the information to guide one’s thinking and actions’ (Salovey and Mayer, 1990: 189). According to Goleman (2001), ‘emotional intelligence comprises of 4 key components which are, Self

The study asked respondents two tasks in each of the four branches, whereby a complete emotional intelligence analysis of the participant would be determined. The first branch consisted of the respondent’s ability to “identify emotions in numerous faces, as well as identifying emotions conveyed by landscapes and designs” (200). Branch 2 measured “sensations for which participants compare emotions to other tactile and sensory stimuli, and identifying the emotion that best fits a type of thinking” (200). The third branch was a measurement of the “ability to know under what circumstances emotional intensity lessens and increases, and identifying the emotions that are involved in more complex affective states” (200). The last branch measured both Emotion Management and Emotional Relationships, “which presents participants with hypothetical situations and asks if the situation would maintain or change their feelings, as well as asking participants how to manage others’ feelings so that a desired outcome is achieved,” respectively (200). The results of the study showed that the experiment had an overall reliability of r=.91 or .93, depending on if it was an expert or general consensus scoring, meaning that the scorer is either a professional in deciphering “better and worse” test answers, or if scoring is based on an

Emotional Intelligence is a field of study that emerged in the decade of the 90s as a reaction to the approach of merely cognitive intelligence, adding criticism to the opponents of traditional intelligence tests. The term Emotional Intelligence refers to the human ability to feel, understand, monitor and modify emotional states in oneself and in others. Salovey and Mayer (1990) established a framework to conceptualize Emotional Intelligence. This included a set of skills hypothesized to contribute to the accurate appraisal and expression of emotion in oneself and in others, the effective regulation of emotion in self and others, and the use of feeling to motivate, plan, and achieve in one’s life (Salovey and Mayer, 1990, p.185).

Generally, emotion is an abstract term with a tremendous breadth of content which includes such as love and affection, loneliness, experience of fear and embarrassment (Planalp and Rosenberg 2014). From the social perspective, the development of society contributes to different emotional expressions (Barbalet 1998). In other words, emotion is the product of society or social interaction. Thus, emotion has important impacts on interpersonal communication. According to Eunson (2016), there are two essential conceptions of emotion, which are emotional intelligence and emotional competence, when considering emotional theories of interpersonal communication. Moreover, emotional competence is a foundation of emotional intelligence. The former refers to individual’s ability to manage communication both interpersonally and intra-personally. The latter is regarded as an imperative element in communication.

However, the volume of serious academic work is comparatively less than the popular work in the relevant field. In this chapter, the endeavour would be to discuss the various models and significant research findings on emotional intelligence.

To begin, the basics of emotional intelligence are crucial to understanding the foundation from which humans refer to on a daily basis for interacting in society. Emotional intelligence suggests that humans hold the capability to identify, interpret, understand, manage, and response to emotions in ways to enforce positive relationships, establish good communication, empathize, and address conflict within social networks. Humans begin learning this upon entering life, as emotional intelligence determines the ways that humans behave and intermingle with the environment. The degree of intelligence varies among people: those with a high emotional intelligence are able to recognize their own emotions and other emotions in addition to a sort of magnetic draw that pulls others toward them. This is because people with high emotional intelligence know how to better relate to, understand, and help others. Consider a group

To some persons, emotional intelligence is defined as study which looks for human cognitive abilities beyond traditional academic intelligence, (Zeidner et al., 2004). Researchers have categorized their definition based on the either an ability model or mixed model. Based on the Mandell and Phewanti (2003)’s ability model, “emotional intelligence is defined as a set of abilities that involves perceiving and reasoning abstractly with information that emerges from feelings” (p. 389). Studies of John D. Mayer and Peter Salovey (1997) have supported this model stating that emotional intelligence is defined as “the ability to perceive accurately, appraise, and express emotion; the ability to access and/or generate feelings when they facilitate thought; the ability to understand emotion and emotional knowledge; and the ability to regulate emotions to promote emotional and intellectual growth” (p. 35). In addition, Mayer, Salovey, and Caruso (2004) gave the definition of the emotional intelligence as “the capacity to

This paper is aimed at evaluating my own emotional intelligence while subsequent parts of the paper will discuss how this emotional intelligence affects other aspects of human life like business, religion and politics. In this part of the paper, I will reflect on and demonstrate the skills and the knowledge needed to enable one to accurately see and understand the emotional strengths, weaknesses and nuances of other workers at the workplace.