Empathy In The Healthcare Industry

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The film on empathy was very touching. I would strongly urge everyone to share this video to have others reflect on its message. I learned that in order to be truly successful in the healthcare industry, or any industry for that matter that directly deals with communicating with customers and/or patients, you must display compassion and genuine care. This film really makes you consider how you empathize in your everyday life and what you can do differently.
Patients and their families visit health facilities for countless reasons; from common colds to serious life threatening illnesses. Providers must be cautious in their approach to patients. You can never be sure what may be a delicate subject to a patient or their underlining emotions. Being
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