Empathy Leads To Positive Patient Care

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er response 1 Hello Isabel, you made a great point that having empathy leads to positive patient care. Clients I’ve worked with seem to relax once they realize someone understands. Specifically when a therapist gathers data and uses active listening they can then convey that they understand what the client is saying by restating it back to them. A therapist” hears the emotions that surround the words” (Mandell & Schram, pg. 128). A therapist must also “avoid over analyzing when they hear moments of silence, words left unsaid hesitations, pauses and small sighs” (Mandell & Schram, pg. 128). A therapist success or failure is dependent on whether or not at these moments he can interpret the client’s emotions and restate their feeling back to

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