Employee Empowerment in Flat Organizations
A flat organization is a culture of ownership and partnership, it is an organization that uses teams to increase efficiency, responsiveness and flexibility. The focus is on customer satisfaction, work is directly connected, to customer processes. Employees in a flat organization know the business, they have been delegated the power to think for the whole company.
Flat organizations are giving lower management more responsibilities; they are expected to make more decisions to integral operations. Good decision-making is a balance between getting most of what we want with as little risk as possible. It means that we use the right processes that encourage participation while keeping
…show more content…
By lending structure, it facilitates the identification and resolution of problems that can arise during the course of the decision-making process. This facilitation in turn can assist in improving the group decision-making process. Group decision-making is the process of arriving at a judgment based upon the feedback of more than one individual. Group decision-making is a key component to the functioning of a Flat organization, because organizational performance involves more than just individual action. Besides having good processes for decision-making, employees need to realize that the immediate managers are the key link to communication. Managers serve the organization by creating understanding; managers are now coaches not bosses.
Managers need to develop listening skills so they can learn about their employees. Knowing their employees will help the manager?s structure, motivate and delegate their team members. The performance of the team relates directly to the performance of the manager. The performance of the employees relates to their skills and knowledge, both which can be taught. When the manager knows their employees they will know what skills and knowledge their employees possess. Knowing what the employees lack, will allow the manager to conduct training and learning programs appropriately. While the employee is gaining the knowledge he lacks, the manager can assign them jobs that will line up with their strengths.
Capital Power is an independent power producer, based in Edmonton, Alberta, but with operations across North America. It has an aggressive growth strategy with the goal of tripling its
2.1 It is self-evident that communication and interpersonal skills are crucial in the workplace. Good two-way communication is important to enable the flow of information in an effective way whether it be verbal or non-verbal. Good communication has a positive impact on the performance of the team including; everyone is clear what is expected from them, they receive good feedback and recognition of achievements which makes staff feel valued and boosts employee morale. The manager needs to be approachable and have a non-threatening manner so
Randy Hirokawa and Dennis Gouran developed the Functional Perspective on Group Decision Making theory to “offer practical advice on how participants can act to ensure better group decisions” (Hirokawa, 1999, p. 170). They believe that as long as the members in a group care about the issue and are reasonably intelligent, the group interaction will have a positive effect on the final decision. In order for a group to reach a high-quality solution, Hirokawa and Gouran believe the group 's decision-making process needs to fulfill four task requirements they refer to as requisite functions of effective decision making. "Three core assumptions define the functional perspective: (1) groups are goal oriented; (2) group performance varies in quality and quantity, and can be evaluated; and (3) internal and external factors influence group performance via the interaction process.” (Wittenbaum, 2004 p. 19).
To close the gap between actual and desired performance, decisions need to be made. Decision making involves making a selection from among alternative courses of action. Implementation and evaluation of the implementation provide feedback into the next cycle of group decision making.
Identify developmental needs of each employee will help provide opportunities for training and encourage good performance it also strengthens job-rated skills, and will help employees to keep up with changes in the workplace. When managers start focusing on developing their employees performance employees are able to adapt to different kinds of situations. This will help ensure the survival, well-being, and goal achievement of both the employee and the organization.
to deliver specific, helpful information to employees about their performance and their value to the organization. (Geisler, 2012) Lastly, a great manager should be remain flexible, not all employees are the same and it’s important for a manager has to take the time to learn about what motivates and challenges employees and tailored to the employee’s needs.
The single most important component associated with managing a successful organization, entails the empowerment of employees. People that are empowered are able to make smart decisions without always having to rely on authority, to point them in the right direction. Creating an empowered organization involves interest in the workplace; minimal absence from work, high retention rates; loyal and motivated team members; as well as efficient results and effective communication amongst team members. In the book, The Wonderful Wizard of Oz
Empowerment, however, is not an act or physical incident. It is employees’ perception that they believe in and (actually do) control what happens to their work processes and that they are capable of controlling those processes efficiently and effectively (Holt, 2000). Stephen Covey stated that “an empowered organization is one in which individuals have the knowledge, skill, desire and opportunity to personally succeed in a way that leads to collective organizational success.”
Management training consists of courses which helps managers to be organized to deal in situations an example for this is observing employees and projects. Many businesses offer this type of training themselves; it can be done in two types of ways workshops and seminars. The advantage of this is that the manager’s confidence would
Thus, listening skills is a process and skill that can help improve and benefit us as leaders, employees and as communicator. Listening skills is beneficial in the community, workplace as well as personal relationships. Many advantages for developing listening skills are learning new information, business progressing towards success and building relationships. With proper education and training and practice listening skills are
Strengthen employees’ skills so you can delegate more tasks to them and focus on more important managerial responsibilities—such as planning. Boost productivity by helping your employees work smarter. Develop a deep bench of talent who can step into your shoes as you advance in the company. Improve retention; employees are more loyal and motivated when their bosses take time to help them improve their skills. Make more effective use of company resources; coaching costs less than formal training (p. 1).
Empowerment is a simple idea, but often misunderstood or misused by many. "It means granting latitude of action for how the work is done to those who do the work.” (R.E Sibson, Strategic Planning for Human Resources Management). This paper will define, describe and discuss Employee Empowerment used in today’s team based organizations. The paper looks at how this concept affects the company's diverse workforce. I will discuss the potential impact of these practices and the performance.
A manager must recognize the employees with knowledge and skills and encourage them to use their abilities. Organization and managers should recognize their successful business which this success depends on human capital and
By being aware of the interpersonal communication skills, managers can understand an employee’s attitudes and beliefs through the verbal and non-verbal gesture they offer. For instance, a manager who is aware of interpersonal communication skills will be able to pick on an employees attitudes and beliefs towards a designated job and being able to attune the job requirements to the preferences of the employee.
Group decision making is also a good training ground for new employees. This is by introducing them into group decision making in ways such as meetings. This is an advantage as it starts new employees off in a new environment where they listen to other peoples ideas in order to generate ideas of their own. This will give new employees a better understanding of what they need to look for on group projects thus forming an independent mind set in which they can generate innovative ideas of their own.