Employee Engagement

Aon Hewitt (2012) indicates that the business success is critical regarding company’s performance on employee engagement. Engaged employees have a clear understanding of their roles in business strategy and deliver greater performance; they get more involved as well as having a strong connection and commitment to the company and strive to go above and beyond in their jobs (Aon Hewitt, 2012). Aon Hewitt (2012) also mentions that engagement is about measuring the state of emotional and intellectual involvement or commitment of the workforce. It goes beyond satisfaction (“how much I like things here”) and commitment (“how much I want to be here”) to engagement (“how much I want to, and actually do, improve the business results”) (Forde, 2014).

Most manager work under the expectation that their employees should be willing subjects that will do whatever it takes to get the job done. However, employees determine the amount of commitment by asking themselves several questions such as: How hard will I really have to work? What are the rewards involved in this venture? Are the awards worth the effort? Individual formulate the answer to this question by the type of relationship that they have with their boss. In other words,the individual commitment is closely related to their belief that their direct supervisor will recognize them for their efforts (Strebel, 1996)

Employee Engagement is the commitment level of employees and their involvement toward their organization. If employees are fully engaged then they have keen understanding of organizational objective and they work with their colleagues to improve the performance so that the organizational objective can be achieved. Employee Engagement helps employees to create positive attitude towards their organization. Employee Engagement is very important now days and almost touches all parts of HRM activities. If HRM unable to manage its activities in appropriate manner, employees are unable to engage themselves towards their job and tasks. My report will focus on the importance of employee engagement in order to get maximum involvement of employees

The CIPD (2014) factsheet states that Employee Engagement is a concept that ‘is generally seen as an internal state of being – physical, mental and emotional – that brings together earlier concepts of work effort, organisational commitment, job satisfaction and ‘flow’ (or optimal experience)’. An engaged workforce willingly demonstrates discretionary effort within their roles; their goals and values reflect that of their employers/organisation; they express a passion for work, feel valued and that their work has meaning.

Steers (1977) is among the first to view organizational commitment as an employee attitude and as a set of behavioral intentions; the willingness to exert considerable effort on behalf of the organization and a strong desire to maintain membership of the organization. According to Mowday, Steers and Porter (1982) organization commitment is characterized by at least three factors: (a) a strong belief in, and acceptance of, the organization’s goals and values, (b) a willingness to exert considerable effort on behalf of the organization; and (c) a strong desire to remain in the organization.

Organisational commitment can also be contrasted with additional work-related attitudes, such as job satisfaction, distinct as an employee 's approach about their job, and organisational identification. Meyer and Allen defines Organisational commitment is viewed as a psychological connection that individuals have with their organisation, characterised by strong identification with the organisation and a desire to contribute to the accomplishment of organisational goals (Meyer & Allen 1997).

Organizational commitment is one of the widely researched areas among Researchers, psychologist and human resource management practitioners. The objectives will be presented the study about to analyze the relationship between overall job satisfaction and organizational commitment. The focus will be the study towards analyzing the general behavior of the private sector employees towards work motivation and job satisfaction which may build higher levels

If an employee has continuance commitment, he or she will stay with an organization because he or she feels that they must stay. Meaning to say that, the employee might feel that quitting the job may lead to an unacceptable length of unemployment. Alternatively, the employee might feel that they will lose a certain degree of status if they leave their organisation.

Organizational commitment is one of the two individual outcomes derived from individual mechanisms like job satisfaction, stress, motivation, trust, justice, ethics, and learning and decision making. These mechanisms and outcomes can be found on the integrative model of organizational behavior (OB). Colquitt, LePine, and Wesson defined organizational commitment in their Organizational Behavior 5th Edition book as the desire of an employee to remain a member of the organization (p 64).

There are three separate dimensions to organizational commitment: 1. Affective commitment is an emotional attachment to the organization and a belief in its values. For example, a Petco employee may be affectively committed to the company because of its involvement with animals. 2. Continuance commitment is the perceived economic value of remaining with an organization. An employee may be committed to an employer because she is paid well and feels it would hurt her family to quit. 3. Normative commitment is an obligation to remain with the organization for moral or ethical reasons. An employee spearheading a new initiative may remain with an employer because he feels he would “leave the employer in the lurch” if he left." (Robbins & Judge, 2011, p 77)

“Organizationally committed employees will usually have good attendance records, demonstrate a willing adherence to company policies and have lower turnover rates. In particular, their broader base of job knowledge and high level of customer service often translates to into loyal customers who buys more form them, Making referrals resulting in new customer and even pay a premium price.”

A commitment is a loyalty, a positive attitude towards working hard for someone. Commitment is a kept promise. Our local electrical cooperative work hard so the lights stay on. It takes a crew of people to make sure this happens. From the workers who set up the electrical poles, maintain then, the office workers who deal with the paperwork, organization, and even the customers. The commitment can be seen if a horrible storms hits the community and for example a transmitter gets knock out. The dedicated workers move out to fix the problem, as fast, efficient, and proper as they can.

Employee engagement, which reflects the emotional commitment an employee has to an organization is not just an organizational nicety but a business necessity due to direct ties to a number of performance outcomes, such as profitability,

Companies that have higher levels of engaged employees have higher earnings per share (EPS) than companies that have lower engagement levels (Kelleher, 2011). Engaged employees are more productive, have higher levels of customer loyalty and help their employers become more profitable. An engaged employee is less likely to leave their current position. This saves their company money because there is no need to spend money to hire and train new personal. These saving can be passed along to the employees for increased wages, bonuses, and benefits. All of these items help in motivating employees, to attempt to engage the disengaged.

Employee engagement and commitment we learned is a common theme that encompasses employee satisfaction and pride in their employer. When an employee becomes dissatisfied in their position, we know this has a direct impact on company turn over. What is