Employee Monitoring at Work

3158 Words Dec 1st, 2008 13 Pages
Employee monitoring at work

Outline:

Evolution of employee monitoring
Why do employers monitor their employees?
Workplace Privacy and Employee Monitoring
Types of employee monitoring ▪ New way of monitoring
Successful implementation of the monitoring system
The Law
Monitoring shouldn’t go too far
My perspective conclusion Evolution of employee monitoring For many years, organizations have engaged in many practices in order to monitor their employees for the intention of control and compliance, employers also need to be sure that their staff are behaving properly because they are liable for the actions of their employees. Employee monitoring is the act of watching and monitoring employees’ actions during working hours using
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shopping and chatting. And almost one in five of the 576 employees questioned said that they are receiving offensive e-mail per month from a co-worker. These are another reasons why the employer considering to monitor their employee.

Techniques and practices of electronic monitoring range from recording and reviewing emails, phone messages and internet browsing to tracking employee attendance, interactions with customers and quality of work. Concerns about electronic monitoring fluctuate between issues of stress and employee satisfaction, these resulting from performance and productivity practices and infringement of privacy rights within the workplace as a consequence of surveillance and tracking of personal communications at work. There is still a need, however, for privacy in the workplace. More than ever before, high performance workplaces in the knowledge age need to provide workers with opportunities for both privacy and interaction.
Workplace Privacy and Employee Monitoring As technology advances, so do the monitoring possibilities in the workplace; as a result these possibilities will raise the privacy issue in the workplace. Nowadays, employers can monitor and track many aspects of their employees' jobs, especially on telephones, computer terminals, through electronic and voice mail, and when employees are using the Internet. There are no laws to prevent