Employee Motivation to Achieve Organizational Goals

2860 Words Oct 28th, 2010 12 Pages
CHAPTER ONE: INTRODUCTION

1.1 Introduction
Motivation is the set of forces that cause people to behave in certain ways to raise the individual performance of the people in an organization. Individual performance is generally determined by three things: motivation, ability and the work environment. Among these three determinants motivation is the most important. Motivation plays a vital role to increase productivity, mobilization of work, proper utilization of human resources and proper coordination and combination of work. This study will examine the condition of employee motivation in the Hotel Millennium.

1.2 Objectives of the Study
In every study, there should be some specific objectives and goals. Identifying purpose and objectives
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If an employee lacks ability, the manager can provide training or replace the worker. If there is a resource problem, the manager can correct it. But if motivation is the problem, the task for the manager is more challenging. Individual behavior is a complex phenomenon, and the manager may be hard-pressed to figure out the precise nature of the problem and how to solve it. Thus, motivation is important because of its significance as a determinant of performance and because of its intangible character.

2.2 Historical Perspectives on Motivation
2.2.1 The Traditional Approach:
The traditional approach of motivation is mainly assumed that economic gain is the primary thing that motivated everyone.
2.2.2 The Human Relations Approach:
The human relationists emphasized the role of social processes in the workplace. Their basic assumptions were that employees want to feel useful and important, that employees have strong social needs, and that these needs are more important than money in motivating employees.
2.2.3 The Human Resource Approach:
This approach carries the concepts of needs and motivation one step further. Whereas the human relationists believed that the illusion of contribution and participation would enhance motivation, the human resource view assumes that the contributions themselves are valuable to both individuals and organizations.

2.3 Some Important Motivation Theories
2.3.1 Maslow’s
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