Employee Relationship of British Airways (BA)
Brief description of organisation
British Airways happens to be the ninth largest airline in the world, in terms of the number of passengers it carries. At the international level, it operates to more destinations than any other airline and therefore is considered as an airline possessing the strongest network in the international market. At present, it is operating to 167 different destinations in 87 different countries around the globe (British Airways Plc and British Caledonian Group plc, 2002).
British Airways has the major advantage of being based in a premier location, i.e. London Heathrow, which is considered the heart of the European air travel and is a major business hub.
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Collectivism, like individualism, has two extremes ranging from "willing cooperation at one end to a grudging acceptance at the other" (Farnham D, 1993, p36-7) It is important to understand that no company is strictly individualist or collectivist and the links between the two employee relations are not incompatible with each other. Overall, BA has the collectivist approach because large emphasis is on the group. One such example is the nurturing of cabin crew. "Families" of staff are created to work the same shift patterns. This was pursued to encourage mutual support, make cabin crew feel comfortable about their working environment, and as a result, facilitate the production of emotional labour (I Grugulis and A Wilkinson, 2001, p13).
 Unitary or pluralist management styles?
As for a particular type of Management style in practice, this is difficult to say, as there is overlap between the two main categories; unitary and the pluralist. BA has some of the characteristics of the unitary approach in the sense that the different departments consist of teams of people working together towards common aims and there's a presence of strong leadership to create loyalty. Strong emphasis is placed on employee training, which BA takes very seriously in order to create
American airline industry is steadily growing at an extremely strong rate. This growth comes with a number economic and social advantage. This contributes a great deal to the international inventory. The US airline industry is a major economic aspect in both the outcome on other related industries like tourism and manufacturing of aircraft and its own terms of operation. The airline industry is receiving massive media attention unlike other industries through participating and making of government policies. As Hoffman and Bateson (2011) show the major competitors include Southwest Airlines, Delta Airline, and United Airline.
Managerial style can be define as the characteristic way an organization plans, execute decision relating to employee and management that ensure to enhance growth and productivity of the organization. Every country have it unique managerial style of running it organizations. what apply in one country may necessarily not apply in another country; hence we call it differences! Management is the same but the culture could differ significantly. This depends on the country in focus. A cultural case file emphasis is on Japan vs the U.S. These two countries has a unique way of managing organisations to achieve maximum result, but in very different style. Keep in mind that the culture of each country varies and it 's a factor that drives how management style is applied, and understanding this cultures will help appreciate the diversity of it organization 's activities.
British Airways has adopted the marketing orientated approach this is because BA’s aim is to meet the needs of its customers in order to ensure that BA is the first choice airline. Meeting customers needs in a fast changing, increasingly competitive
British Airways is the one of the largest airline companies, and the passengers carry overall in the fifth largest in the world. Most of plans are stay in Heathrow Airport which is the highest of main international airport. The British Airways has a long history and airlines cover 133 countries; include 373 airplanes. The BA Company includes 50,086 workers to be in the service, which is one of the largest employers and employees in the United Kingdom.
This section concerns the geography of flights and their destinations, which can here be enumerated. 1 British Airways (European) 2 British Regional Airlines 3 British Asia Airways
British Airways is the UK's largest international scheduled airline, flying to over 550 destinations. Whether customers are in the air or on the ground, British Airways takes pride in providing a full service experience.
In this individual assignment, a video presentation and reading material, including the different ways companies innovate, re-energize a mature organization, and change corporate culture, provide the basis for analyzing British Airways’ (BA) transformation and the challenges encountered in making an organizational change. Identification of critical factors leading to their successful transformation as well as the steps, sequence, and risks taken to transform the organization and personal assessment of what could have been done differently is provided in this case study.
One of the dangers of collectivism is its ability to suffocate an individual’s ideas in order for the ideas of the rest of group to survive. In the early 1950s, Solomon E. Asch conducted a series of experiments to test the effect of peer pressure on the individual. A group of young men was gathered and everyone except for the individual being tested was told to give the wrong answer. The individual was asked to match the length of two lines, but under peer pressure “even when the difference between the lines was seven inches, there were still some who yielded to the error of the majority” (Asch 730). Despite knowing that the answer the group gave was wrong, the individual still said the wrong answer. He does this because while he knows that group answer is wrong, he also
In order to survive in the competitive market, British Airways (BA) and Iberia merged in 2010. Apart from pension deficit, British Airways also needed to deal with the decreasing customer satisfaction. Therefore, they decided to implement total quality management (TQM) to survive both short and long-term on the global market. To examine the existing quality issues and problems within this airline company, they conducted surveys which were distributed to customers and the supplying area.
Collectivism is the idea that the individual’s life belongs not to the group or society of which he is merely a part, that he has no rights and that he must sacrifice his values and goals for the group’s greater good. “How dared you think that your mind held greater wisdom then the minds of your brothers? And if the councils had decreed that you should be a street sweeper, how dare you
One of the world’s most competitive and prominent industries is the airlines industry. It generates huge amounts of income as well as employment each year. Some of the common names in US air travel service providers are Alaska, Northwest, Southwest, US airways, American etc.
There has been a positive growth in world airline traffic up to the global economic crisis of 2008 and THY moreover has maintained to outpaced growth in
British Airways also try to balance between short-term benefits and long-term opportunities. In the short term, British Airways plan to cooperate with reliable travel agents to offer special services to meet customer and agents’ needs and wants to achieve to win-win-win situation. In the Long term, British Airways try to establish a flexible and innovative platform, and to create a cooperative environment in the airline industry.
A collectivist’s values and beliefs are consistent with and reflect those of the in-group. Moreover, a collectivist’s association with his or her in-groups may last a lifetime. In many collectivistic cultures, the primary value is harmony with others. Triandis observes that because group harmony is so highly valued, obedience to, and compliance with, in-group pressures is routine. One’s behavior is role based, and deviations from the prescribed role are discouraged and often negatively sanctioned. A person’s behavior is guided more by shame than by personal guilt. A collectivist who stands out from the group disrupts the harmony and may be punished. Most collectivistic cultures value social reciprocity, obligation, dependence, and obedience. But by far, the primary value stressed by many collectivistic cultures is harmony.
Overview of different types of organisations, their types and the growth in international business environment