Employee Retention

14999 Words Aug 6th, 2011 60 Pages
ABSTRACT

Employee Retention is the biggest challenge that Human Resource Management is facing today. The uncertainty of a changing economy, increasing competition and diversity in the workplace has compelled the organizations to hold on to their top performers at whatever cost they have to pay. It is a very difficult task for the recruiters to hire professionals with right skills set all over again. Thus the focus has shifted from numbers’ to ‘quality’ and from ‘recruitment’ to ‘retention. So for his companies
The two telecommunication service providers selected for this study are BSNL and VODAFONE. The aim of the research is to provide an insight into the rapidly emerging issue of employee turnover in the telecom sector of India,
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61
5.1 Conclusion……………………………………………………………………….......61
5.2 Limitation of study…………………………………………………………………...62
5.3 Scope for Future work……………………………………………………………….62
REFERENCES…………………………………………………………………………63
APPENDIX I……………………………………………………………………………65
APPENDIX II…………………………………………………………………………..67

List of Figures

Figure 1- BI Enviornment……………………………………………………………….24
Figure 2- Broad concept of the term BI…………………………………………………26
Figure 3- Business Intelligence Stages………………………………………………….29
Figure 4-Benefits of Business Intelligence……………………………………………..35
Figure 5- Business Intelligence maturity Level of BSNL………………………………59
Figure 6- Business Intelligence maturity Level of VODAFONE……………………….60

List of Tables

Table 1- Description and Definition of Retention Factors…………………………….13
Table 2- The TDWI institute (2005) proposes a six-stage BI maturity model………….28
Table 3-Advance Opportunities analysis in BSNL……………………………………...44
Table 4-Advance Opportunities analysis in
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