Essay On Decision Making

I am now going to look at five types of interview and approaches that can be taken for different reasons;

2. Using the selection plan, develop a standardized interview protocol consisting of 10 questions that will be asked of all candidates, along with scoring keys for each question.

The recruitment and selection process can affect the efficiency and effectiveness of any organisation so it is crucial that the right person is employed for the job. The selection process also involves the image as an employer and its ability to attract quality staff. When an individual is applying for a job, he/she will need to undergo some steps.

1.3 Discuss with colleagues steps that team members can take to deal with different customers and different customer service situations

Guidelines are created to ensure a success interview process. Setup meeting time with the individuals, which will be interviewed and be prepared and on time. When conducting the interview examine the background of the organization and have a checklist readily available. Be on time for the interview be sure to pay close attention to what the user is saying and what the company are looking for. Refrain form using computer and information technology jargon. Collect both qualitative and quantitative information from the user. Distinguish between what is a desirable and essential requirement. Repeat back to the user what is

There are stages in the interviewing processes; these stages are there to help not only the interviewer, but also the interviewee. These stages are here to help human service professionals to master these skills to help each client. The three stages in the model of interview would be exploration, insight/clarification and action.

I chose to interview Regina Geis, who holds the administrative role as acting supervisor for the County Mental Health adult day program, which provides services for individuals with intellectual disabilities. Ms. Geis has held this position for 15 months. This is her first managerial position within a human service agency. Her style of management has changed over this short period of time. She feels that she is now more direct with her direction with staff. She stated, “Maybe now I come across as a little bit cold. But I have learned that I now have to use the least amount of words to get my point across.”

Beginning the interview and skills/techniques used (empathy, rapport building, listening skills, closed-ended questions and open-ended questions, signs of client engagement)

* Sample: The sample is limited to a small proportion of working professionals in Western Sydney and may not accurately reflect the population of working professionals.

Interviews - This is often the second step in a selection process, it is often used after a group of applicants have been short listed and allows the recruiter or hiring manager an opportunity to ask further questions about an applicants experience and get a feel for their personality, and fit into the organisation and role.

Information is data that has been processed so that it has meaning and value to a recipient,

Managers make many decisions every day. Thankfully there are many tools available to a manager as they make these decisions. Tiffany is a General Manager of a franchise in the quick service restaurant industry. She is faced with decisions dozens of times in one day. A large portion of the decisions that she is faced with are made to solve structured problems, however, sometimes an unstructured problem does arise that she needs to address. As well as solving problems Tiffany must also make plans to in order to have structure and organization to achieve the goals set forth by herself and the company that she works for. Looking at some of the decisions that Tiffany has had to make recently it can been seen how she goes about solving

Data comprises of factual information. Data are the facts from which information is derived. Data is not necessarily informative on its own but needs to be structured, interpreted, analysed and contextualised. Once data undergoes this process, it transforms in to information. Information should be accessible and understood by the reader without needing to be interpreted or manipulated in any way.

Onboarding should begin during recruitment. Employers should have an accurate job description. Job expectations and rewards should be accurate. During the screening and interview process, questions should be answered honestly. If the answer to an applicant’s question is not known, the applicant should be contacted soon after with an answer.

Hogan, M. (2014, June 16). 6 qualities of bad managers that send employees running. Retrieved from http://www.ragan.com/Main/Articles/6_qualities_of_bad_managers_that_send_employees_ru_48433.aspx