Engaging in Cio-Cxo "Conversations That Matter": an Interview with Peter Keen. Mis Quarterly Executive 9(1): (2010).
2308 Words10 Pages
Engaging in CIO-CxO "Conversations that Matter": An Interview with Peter Keen. MIS Quarterly Executive 9(1): (2010).
Hamza Lahkim Bennani
Dr. Chihab Benmoussa
Q1: I have heard you say more than once that CxOs are not interested in “IT.” Can you explain what you mean by that?
Peter Keen, The chairman and advisor of Keen Innovations, answered this question very clearly, where he stated that it is important that CxOs know the importance of information systems in their company and how it can extend and integrate relationships between the companies processes. For the majority of CxOs, knowing the innards of an information system is not as crucial as knowing how…show more content… “For yesterday’s CIOs, and many of today’s as well, it was enough to have two out of three key capabilities – personal leadership, technology leadership and business acumen. Tomorrow’s CIO will need all three.” (Brumby, 2010)
I think that CIOs should be in charge of more strategic tasks. Being a CIO and evolving well inside the company is difficult and requires certain skills that not all CxOs have. As for Peter keen, he assumes that the CIO’s role will have more importance and gets more attention within time in the future.
The following diagram illustrates the role of a CIO in an organization and how it works.
Q3: At your ICIS 2009 presentation you talked about “conversations that matter.” Could you expand on that?
Peter Keen in the answer of this question focused most on innovation, and how the CIOs innovation can better help an organization. Besides, Professor Keen talekd about the importance of use of the appropriate language to between CIOs. He also pointed that for a conversation to be effective, the things that should be discussed are things that are worth sharing, questioning and arguing about rather than shop-talk and social chat. For Peter keen, some intersections that are between CxOs, CIOs, IT proffesionals and educators’ dialogs, are the kind of discussions where CxOs