English Language In Health And Social Care Essay

Decent Essays
In many cross-cultural meetings, it is often assumed that standard English will be the most comfortable language to use. However, many indigenous Australians, especially from remote areas, customarily speak their own dialect of English. And “unlike the rest of Australia where the Indigenous population makes up an average 2-3%, the Northern Territory Indigenous populations comprise around 30%” (Taylor, K. A. Linderman, M. A. Stothers, K. Piper, K. & Kuipers, P., 2012). It is important to recognise that (with any patient) if English is not their first language, their level of literacy may be low, so being mindful and sensitive will assist in overcoming this barrier. If the aim is to have the patient understand what is being said, then the use of plain,…show more content…
Any instance where the client feels like they are being looked down upon, rapport will weaken and they may not seek your assistance in the future. The use of diagrams in conjunction with plain English will assist in clarifying the message you are trying to send and the ease of understanding will also increase. It is important that, as a health professional, the patient understands any information (especially instructions) you give them. In Aboriginal culture, it is common for the family to accompany the patient, therefore explain it to the family as well so information and instructions are understood (Queensland Health, n.d). Being aware of how language conventions are used is helpful in overcoming any language barriers with the patient. Questions, for example, in English are usually direct with a raised intonation at the end. With some indigenous languages, questions are rarely asked directly or contain a suffix at the end of a word. (Taylor. K, Guerin, P., 2014). Avoiding leading questions may help with communication as in many instances, Aboriginal people may not firmly express their opinion even though they may have one. Often, they will use others to put their ideas
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