Enhance Performance And Patient Safety: Team Analysis

In the United States alone there are 98,000 deaths per year caused by low quality health care (Ignatavicius & Workman, 2013, pg. 2). This statistic is disturbing because the errors that resulted in death were errors that were preventable. The intent of this chapter is to bring awareness to health care providers that are able to make a change in the quality of health care. In current practice patients are subjected to medication errors, preventable hospitalizations, premature death, and poor care provided due to racial, ethical, or low-income factors.

In collaboration, all parts of the team are working together to achieve the same mission. Collaboration builds espirit de corps, which is directly connected to mutual trust. Research shows that teams with a higher sense of espirit de corps trust each other more. They have a sense of comradeship. These teams know that each individual is going to pull their own weight and do what they need to do in order to accomplish a mission. This heightens teamwork, as team members are more inclined to collaborate with each other. A leader must also get to know their subordinates individually. When each person feels like their leader has their best interest in mind, this fosters a climate that develops mutual trust and shared understanding. Through all these concepts, the leader may establish a climate which continues the development of trust and understanding between leaders and subordinates produced through the distributive and collaborative leadership process.

The main objective of healthcare professionals is to provide the best quality of patient care and the highest level of patient safety. To achieve that objective, there are many organizations that help improve the quality of care. One of the best examples is the Joint Commission. Unfortunately, the healthcare system is not free from total risks. In healthcare activities, there are possible errors, mistakes, near miss and adverse events. All of those negative events are preventable. But, it is clear that errors caused in healthcare result in thousands of deaths in the United States.

Furthermore, I learned that trust has three dimensions.The first being overall trust (e.g., fair play, the truth, and empathy). The second is emotional trust (e.g., faith which someone will not miss-represent you to others or betray confidence). Henceforth, reliableness being the final one (the leader believes members will promises, and appointments will be kept and commitments met). In short, we tend to give what we get; trust begets trust; distrust begets distrust. To build confidence in a group it must be earned; it cannot be demanded. Therefore, the following elements must be present in-group work. Trusting, communication, support, respect, fairness, predictability, and competence, which will show my credibility to demonstrating good therapeutic skills and the ability to perform them.

King, H. B., Battles, J., Baker, D. P., Alonso, A., Salas, E., Webster, J., ... & Salisbury, M. (2008). TeamSTEPPS™: team strategies and tools to enhance performance and patient safety.

For example, the AHRQ’s program design of Team STEPPS requires a nurse to voice their concern if they see a potential error in patient care. After the concern is voiced, then the team must stop patient care and address the concern (Agency for Healthcare Research and Quality, 2012). Many hospitals after implementing this program have tremendously improved patient safety within their organization. Also, nurses and advanced practice nurses will need to be familiar and comfortable with documenting their patient care electronically in computers due to AHRQ’s initiatives on Health Information Technology, which mandates all hospitals to merge into electronic patient care records (Agency for Healthcare Research and Quality, 2012). This process will promote patient centered care by allowing providers to easily transfer patient records between one another.

Mending the communication systems in the individual and team levels is crucial to averting escalation of conflicts (McLaughlin, Pearce, & Trenoweth, 2013). Furthermore, an active, two-way communication rhythm is essential to building trust-worthy relationships, avoiding and resolving conflicts, and cultivating a sense of teamwork. In the case, when both teams decided that they are willing to actively listen and take note of each other’s apprehensions, the floodgates to therapeutic communication were opened, which facilitated for a respectful and productive exchange of ideas. According to Yoder-Wise (2011), “trust is the basis by which leaders/managers facilitate the activities and the progress of the team” (p. 357). Effective communication and mutual trust also generate a better working environment, which successively result in staff retention and satisfaction. Therefore, if there is a clear and substantial communication among team members, then building and maintaining trust will more feasible, which will consequently lead to the realization of the team’s mission and

Patient safety is a growing concern among healthcare professionals and the public (Goh, Chan, & Kuziemsky, 2013). As professional nurses, it is our duty to demonstrate improved safety for our patients, visitors and guests to the facilities in which we serve. It is also our duty to prevent adverse events and to view unfortunate incidents as learning opportunities to achieve a holistic view of patient care. By improving patient safety, we accept responsibility for more positive patient outcomes and a successful hospital stay. The purpose of this paper is to analyze the importance of data evaluation and interpretation to improve patient quality and safety.

Hi Mary. I agree, there is a need for increased fall education and patient safety awareness of staff. Nurses play a key role in patient safety. I believe that being a nurse is a constant evolution, we evolve as we practice. Nursing will never be stagnant and we see every day that nursing research helps to bring forth more effective nursing care. It is vital to emphasize the clinical nursing research to guide nursing practice and to improve the health and quality of life of our patients (Polit and Beck, 2012). Hospitalization increases fall risk because of unfamiliar environment, illnesses, and treatment. Patient falls and fall-related injuries are devastating to patients, clinicians, and the health care team. A single fall may result in a fear

Having worked at the Riverside Community Hospital for a little over a year now has given me insight on what a patient care team is like. However, I still do not fully understand the scope of healthcare and how it works in different types of communities. Since I was born in a middle-class suburban, I have little to no exposure to what is it like living in an underserved community and how the healthcare system works. Whenever I went to the doctors, it seemed as if there was only one person who was in the patient care team, the doctor. However, working at the community hospital has showed me what I believe a true patient care team, which includes all the nurses, volunteers, and health care workers. While I volunteered there, I was shown what it

The purpose of this assignment requires consideration of how to develop and maintain trust at work, as well as how teams are built within the workplace and what effects and concerns a manager needs to be aware of.

Safety is a basic human need. As defined by Dictionary.com, safety is “freedom from the occurrence of risk or injury, danger, or loss” (n.d.). In the healthcare environment, there are many challenges to keep patients safe. Studies have shown that many adverse events can cause real harm to patients and are preventable. The purpose of this paper is to discuss the prevalence of adverse events in the hospital setting, some causes of healthcare error, and ways to prevent the adverse events.

In order to function properly as a group, the first thing that needs to be addressed is a strong sense of trust between all members. Often times when creating a team, the creation of the team is the first time many members meet each other. This brief introduction is not a sufficient basis for the members to begin working on tasks with one another. In order to instill trust in eachother, it's crucial the team members spend time together outside the realm of working on the project

Thirdly, our communication skills were better enhanced and we were able to build up on our synergy levels. In such an environment where communication is open and free-flowing, people were able to bring in new ideas, concepts and attitudes which benefitted the entire group. The problem with ineffective communication, especially where diverse groups are involved is that issues such as stereotyping are bound to crop up. This, in turn, caused team members to become increasingly self-conscious and often kept to themselves for fear of being judged. Much to it, the aspect of self-disclosure becomes almost elusive because no one is willing to step out of their comfort zone and steer a relevant discussion to the project at hand. In a scenario whereby team members are free to talk and express their ideas and feelings without being judged, the fear of revealing one’s true self is diminished tremendously (Peri et al., 2000). This is because such an environment fosters trust, values and ethics. Contrary to this, an environment that is characterized by prejudices and presumptions about others disintegrates this trust and often results to reduced productivity among the members. Cooperation and trust are two aspects that often determine the overall performance of a group. Where there is trust, team players become

Collaboration is such a crucial competency for achieving high performance in an organization (Kouzes & Posner, 2012). A leader is not able to start a brand new team with working together. It takes a great deal of trust and collaboration in order to get others to work together properly. A leader