Enterprise Resource Planning

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Computer Standards & Interfaces 24 (2002) 337 – 346

A synergic analysis for Web-based enterprise resources planning systems
David C. Yen a,1, David C. Chou b,*, Jane Chang a,1 b a Department of Decision Sciences and MIS, Miami University, Oxford, OH 45056, USA Department of Computer Information Systems, Eastern Michigan University, 412 Owen Building, Ypsilanti, MI 48197, USA

Received 8 October 2001; received in revised form 3 December 2001; accepted 12 December 2001

Abstract As the central nervous system for managing an organization’s mission and critical business data, Enterprise Resource Planning (ERP) system has evolved to become the backbone of e-business implementation. Since an ERP system is
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Section 3 analyzes the current and future status of ERP, includes the pros and cons of ERP, successful and unsuccessful experiences on ERP, its relationship with supply chain management (SCM) and CRM, and market analysis of ERP. Section 4 discusses the synergy of ERP and e-business, includes technological impacts on the Internet, groupware, data warehousing, XML (Extensible Markup Language), system platform, network technology, and standard and security. [19] defines ERP as follows: An industry term for the broad set of activities supported by multi-module application software that help a manufacturer or other business manage the important parts of its business, including product planning, parts purchasing, maintaining inventories, interacting with suppliers, providing customer service, and tracking orders. ERP can also include application modules for the finance and human resources aspects of a business.’s Webopedia [10] defines ERP as follows: A business management system that integrates all facets of the business, including planning, manufacturing, sales, and marketing. As the ERP methodology has become more popular, software applications have emerged to help business managers implement ERP. All of these three definitions identify ERP as a tool of business processes integration. They mention that ERP can integrate several business functions, such as sales, manufacturing, human resources, logistics, accounting, and other enterprise functions.
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