Equipped for Efficiency: Improving Nursing Care Through Technology

12192 WordsJan 2, 201349 Pages
Equipped for Efficiency: Improving Nursing Care Through Technology CALIFORNIA HEALTHCARE FOUNDATION December 2008 Equipped for Efficiency: Improving Nursing Care Through Technology Prepared for California HealtHCare foundation by Fran Turisco, M.B.A., research principal Jared Rhoads, M.S., senior research analyst CSC December 2008 About the Authors Fran Turisco is research principal and Jared Rhoads is a senior research analyst at CSC’s Emerging Practices, the applied research arm of CSC’s Global HealthCare Sector. CSC is a global consulting, systems integration, and outsourcing company based in Falls Church, Virginia. About the Foundation The California HealthCare Foundation is an independent philanthropy committed to…show more content…
Appendix B lists representative vendors and products, as well as contact information. How Technology Can Help Inpatient care is provided by a team of professionals and support staff that rarely meets as a group but is in constant communication. Each team member is dealing with multiple patients and care management tasks, with many information transfers and patient hand-offs that must be reliable and coordinated if care is to be effective, safe, and timely. Meanwhile, nurses and others are also responding to requests for information and assistance from patients, family members, physicians, and ancillary services. Indeed, the average nurse spends only about 31 percent of his or her time on direct patient care.4 The result is a web of workflow and communications prone to resource or decision bottlenecks, communication gaps, missed or delayed tasks, and inappropriate use of valuable resources. Nurses are at the center of this web and spend considerable time performing many different tasks. Equipped for Efficiency: Improving Nursing Care Through Technology | 3 Although difficult, unraveling the care process is necessary in order to identify specific workflow and efficiency issues. Hospitals that scrutinize this process can then incorporate technology to: K Increase efficiency by removing nurses from the communication chain regarding tasks that do not
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