Essay On How To Improve Communication

Awareness should be built among the doctors and nurses on the risks of medical errors owing to miscommunications. This can be done by periodically doing policy review sessions on patient safety.

2.1 It is self-evident that communication and interpersonal skills are crucial in the workplace. Good two-way communication is important to enable the flow of information in an effective way whether it be verbal or non-verbal. Good communication has a positive impact on the performance of the team including; everyone is clear what is expected from them, they receive good feedback and recognition of achievements which makes staff feel valued and boosts employee morale. The manager needs to be approachable and have a non-threatening manner so

Nurses have communication issues with physicians with leading the to errors that are occurring in the health care team. Nurse are feeling pressured into giving a medication that they have a question the safety and they feel they are and unable to effectively communicate their concerns. This leads to a poor outcome for the patients. Its is very important to ensure we have effective nurse-patient and interdisciplinary communication so we ensure our patients are being taken care of properly. Each health care team member plays an integral role in patient outcomes. The health care communicates their recommendations. No health care team member acts in isolation and the patient trust that her team is working as a whole to help her to achieve the best outcome. If the nurses and physicians don’t always communicate information in the same matter then a poor outcome occurs. Nurses look at the broad picture and want to give details, and physicians want the pertinent clinical information quickly. The nurses are taught to use SBAR reporting. The nurses briefly explain the situation with the patient, gives some background information about what led up to the development, provides an assessment and then makes a recommendation to the physician. By doing this, it helps to improve communication efficiency and accuracy. The SBAR also helps to promote quality and patient safety, primarily because it helps individuals communicate with each other with a shared set of expectations. By communicating effectively, the outcome will be positive for the

“Errors in communication give rise to substantial clinical morbidity and mortality (Riesenberg, Leitzsch, & Cunningham, 2010).” As a result, the Joint Commission has identified effective communication as one of its National Patient Safety Goals (Dunsford, 2009).

    The modern day emergency room is a department that is constantly busy. In the hustle of caring for patients, there are some details of the patient’s care that can be overlooked in a standard phone report to the accepting nurse. With this in mind, a change is needed so that there is an optimum patient outcome for each and every one of the people that walk through the doors of the emergency room and get admitted.

Effective communication is one of the utmost characteristics of a high-quality health care model that responds to the existing needs of the general population. However, communication may sometimes be taken for granted and therefore fail to relay important information between health care providers within the interprofessional team. In today’s health care setting, communication is particularly challenging due to the limited time constrain in the workplace. In spite of the utilization of existing charts and documentation, errors are made. In this paper, a real life clinical scenario is discussed which involved a breakdown of

In order for the pathology service to work as a whole, a safe environment must be established as well as procedures which can be implemented if this safety is compromised. In order to do this pathology staff such as biomedical scientists must attend mandatory health and safety training meetings. For example, during my placement within the hospital, I had to attend a fire health and safety training meeting which was coordinated by qualified members of staff that aimed to educated attendants by providing relevant information. In the case of fire training, the use of particular fire extinguishers was explained. Any misconceptions brought up during these meeting were also resolved to endure that each member of staff clear about the information

Patient safety should be the number one goal for all healthcare workers. The Joint Commission has established National Patient Safety goals with recommended guidelines for use. Medical offices such as Curative Health have a responsibility to their patients to conform to these guidelines to prevent medical errors. Mary was fortunate that the wrong procedure performed on her caused no harm. Clear processes to identify patients and correctness of procedures should be established in the offices of Curative Health before to prevent future, possibly harmful,

The preanalytical errors increases health care costs and decreases the patient satisfaction. The laboratory errors that happen at any stage of the total testing process have influence on quality of laboratory services. Any errors that happen during this total testing process will affect the patient care that also includes unnecessary recollection of samples, delay in reporting, misdiagnosis and treatment by the clinician. Although the errors can happen at any stage of the total testing process, preanalytical errors accounts for highest percentage (70%). The consequences associated with analytical errors are significantly reduced by the use of modern laboratory instruments. But pre analytical phase is still prone to more errors due to its complexity and different stages that involved within and outside laboratory. The inaccurate reporting of results due to preanalytical errors leads to unnecessary investigations and creating an additional burden to the healthcare system (Kaushik, & Green, 2014). According to Green (2013) the healthcare economist created a model to quantify the costs associated with laboratory errors and poor sample quality. It is based on operating costs, number of beds, test volume, number of rejected samples, instrument problems and the frequency of inaccurate results reported by laboratory and their impacts. As per this model

In the article Medical Professionalism in the New Millennium, by Sox, the author’s focus was on the three fundamentals and ten professional responsibilities that are bestowed on medical professionals today. These are principles and guidelines that we, as medical professionals, should consider and adhere to daily while performing our duties. Although all the points made in the article are important there are a few that can be incorporated into the Medical Laboratory Scientist’s everyday performance. In my opinion, these principles are improving quality care, patient confidentiality, scientific knowledge, professional competence, and professional responsibilities. In addition, I would incorporate always having the patient’s best interest at

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Consults with physicians, hospital personnel and independent and hospital laboratory personnel regarding common laboratory problems.

Communication between patients and all members of their health team is essential for positive outcomes for the patient Following the seven principles of communication, utilizing communication tools to improve interdisciplinary communication such as SBAR and team huddles, and the importance of ethical principles are ways to maximize communication between all members of the patients’ health care team.

As I will progress in this program it’s my belief to be well equipped with the knowledge how to analyze diagnostic testing of blood, hematology, immunology, urine and microbiology tests, at the same time expecting my knowledge how to use the biomedical instrument used in diagnostic testing will be improved. As of right now my I believe this course prepared me mentally, psychologically and emotionally as well, how to be a better medical professional by broadened my understanding of self-care in medical professional which thought me that under any circumstances we must meet the physical and emotional need of our patients. Despite gaining so many knowledge about health care system, ethics, and scope of practice, as student, there is a long road to go to understand about how diagnostic test analyzed in the laboratory. Overall this course changed my perspective about the importance of patients' rights and confidentiality, professionalism, medical ethics, and self-care. My knowledge is so limited that in regards to those topics before taking this class, for instance, I used to think self-care as looking after yourself but after taking this class my understanding of self-care was wrong. As a medical professional, the priority should be always the physical,

Listening is a vital element of communication and it is very much different from hearing sense of human. A meaningful communication requires both a good listener and a speaker. However, the effect of a listening style may vary depending on the occasions and situations a listener is in. Sometimes, speaker exhibit ineffective style such as defensiveness, ambushing, pseudo-listening, stage hogging and selective listening in their communication tracks.