Essay On ITIL

The purpose of this article is to illuminate the need for any organization to have its IT strategy and business strategy properly aligned. While many organizations view IT and business alignment as an event – it is actually an on-going process, or continuous journey. Therefore, the main problem is that many organizations of today still hold these two principles (business mission & IT strategy) as two separate entities. However, in the Information Age – collaboration is key to capturing and retaining market penetration. To not have alignment with the IT and business strategy together is not a matter of want it is a matter of survival. This report will expand upon the need for business and IT strategic alignment as well as examine what happens in lack of a comprehensive plan. This will be done by examining the Vermont Teddy Bear company prior to and after the arrival of Bob Stetzel, the Vice President of Information Technology. This document will view it findings and make recommendations on the immediate and future operations of the company.

With a specific end goal to consolidate a wide range of IT activities and advantage from them, the whole organizations IT strategy must be reengineered to cooperate. Instead of looking at IT as a unit itself, intergrading it into the business as a whole and making it work towards a common goal will make worth in the organization. The consequent strides should be refined in each segment of ModMeters to achieve their requests.

The CareCast CPOE system in this organization failed in part to poor planning, poor governance, and lack of financial commitment. There must be a visible and sustained top down support to complete the implementation process, which is expected to be a 3 to 6 year commitment.

This memo has been constructed for the purpose of reporting information the president of the company in reflection the purchasing of a supplier in the near future. It reflects information concerning Calculate Net Present (NPV), Internal Rate of Return (IRR), along with the payback of the investment opportunity. In this company memo the following information will be discussed:

Disclaimer: The following notes are based on a fictitious company and the numbers have no bearing on any real data.

In addition, the “sustainability for Canadian insurance companies [is] greatly depended on investments in projects that increased customer service and improved operational efficiency” (Stacey). Insurance companies can gain competitive advantages over others by being efficiently superior, having a lower cost structure, and providing better service to customers. Seamus believes that a new information system will be essential to helping the company achieve this. Unfortunately, the new internal information system, ISS, had already consumed an immense amount of time and money, making decisions going forward that much more challenging.

All stakeholders must understand that by implementing the new IS it will benefit the whole organisation and help in achieving its business strategy

From those final bids, we won our first pension risk transfer case in August for $14.7 million and 264 participants. The expected procedure was that Jen Rizzo of IT would be the lead in the client install process; however, her retirement in August left a void. Chris stepped in and assumed a leadership role and coordinated a series of internal meetings and telephone conference calls with the consultant to bring about a successful on-time installation.

Foundation of IT in a place is very crucial for most business. Organizations can use IT resource to create innovative and strategic process that helps business to reach beyond the status quo. Organization without new technologies resources can lose momentum and fall behind in competition. On the other hand, organizations with effective and updated technologies remain competent and superior; get competitive advantage thus acquire and maintain their big market share.

In the market today, business is showing growing interest to partner with IT to make sure they get the value for investing huge in technology. But, still there is a gap between the two departments and the IT folks think that they do not have enough support from the business to ensure the value is realized for the organization. A good example of deep integration of IT and business is the recent firing of the Apple maps chief. The ill-fated Apple maps was the failure of both the IT folks who couldn’t develop an efficient app for maps and also the business who couldn’t gather all the requirements and couldn’t manage the project to achieve the desired output. As a result, the Apple exec Richard Williamson was blamed and fired for the disastrous project and humiliation for the organization.

Information Technology (IT) is a foundation for conducting business today. It plays a critical role in increasing productivity of firms and entire nation. It is proven that firms who invested in IT have experienced continued growth in productivity and efficiency. Many companies' survival and even existence without use of IT is unimaginable. IT has become the largest component of capital investment for companies in the United States and many other countries.

Alignment of an enterprise’s goals with its IT1 and IS1 systems has been a challenge ever since IT became a business enabler. Proposing an IT alignment requires a thorough understanding of the business goals of the enterprise and the knowledge that alignment is an iterative process which requires constant measurement and honing (Chan, 2002). Enterprises often face the problem of balance of priorities between IT and Business objectives. This report deals with one such case that faced alignment and prioritization hardships resulting in an unclear approach to achieve a corporate strategy.

There are communication concerns between business and IT sectors. The relationship confidential the whole association does not work adequately, Hefty does not arise up with a composite way that initiatives both IT and commercial organization, hereafter ignoring to proposal a solid IT methodology.

In this part, I would analyze and demonstrate two key IT management frameworks (ITIL and COBITS) combine with what I have learned in this paper. The concept of IT Operations Management would be given associates to my personal view, and I would

IT plays a role in servicing a large number of clients and reduce processing cost. At the same time IT can help in churning out statistics and information necessary to analyse the performance of current and potential business. As such, Sun Life need to look into the aspect of insurance systems and IT infrastructure in Malaysia.