Essay On ITIL

Disclaimer: The following notes are based on a fictitious company and the numbers have no bearing on any real data.

This memo has been constructed for the purpose of reporting information the president of the company in reflection the purchasing of a supplier in the near future. It reflects information concerning Calculate Net Present (NPV), Internal Rate of Return (IRR), along with the payback of the investment opportunity. In this company memo the following information will be discussed:

The purpose of this article is to illuminate the need for any organization to have its IT strategy and business strategy properly aligned. While many organizations view IT and business alignment as an event – it is actually an on-going process, or continuous journey. Therefore, the main problem is that many organizations of today still hold these two principles (business mission & IT strategy) as two separate entities. However, in the Information Age – collaboration is key to capturing and retaining market penetration. To not have alignment with the IT and business strategy together is not a matter of want it is a matter of survival. This report will expand upon the need for business and IT strategic alignment as well as examine what happens in lack of a comprehensive plan. This will be done by examining the Vermont Teddy Bear company prior to and after the arrival of Bob Stetzel, the Vice President of Information Technology. This document will view it findings and make recommendations on the immediate and future operations of the company.

The CareCast CPOE system in this organization failed in part to poor planning, poor governance, and lack of financial commitment. There must be a visible and sustained top down support to complete the implementation process, which is expected to be a 3 to 6 year commitment.

From those final bids, we won our first pension risk transfer case in August for $14.7 million and 264 participants. The expected procedure was that Jen Rizzo of IT would be the lead in the client install process; however, her retirement in August left a void. Chris stepped in and assumed a leadership role and coordinated a series of internal meetings and telephone conference calls with the consultant to bring about a successful on-time installation.

In the market today, business is showing growing interest to partner with IT to make sure they get the value for investing huge in technology. But, still there is a gap between the two departments and the IT folks think that they do not have enough support from the business to ensure the value is realized for the organization. A good example of deep integration of IT and business is the recent firing of the Apple maps chief. The ill-fated Apple maps was the failure of both the IT folks who couldn’t develop an efficient app for maps and also the business who couldn’t gather all the requirements and couldn’t manage the project to achieve the desired output. As a result, the Apple exec Richard Williamson was blamed and fired for the disastrous project and humiliation for the organization.

Alignment of an enterprise’s goals with its IT1 and IS1 systems has been a challenge ever since IT became a business enabler. Proposing an IT alignment requires a thorough understanding of the business goals of the enterprise and the knowledge that alignment is an iterative process which requires constant measurement and honing (Chan, 2002). Enterprises often face the problem of balance of priorities between IT and Business objectives. This report deals with one such case that faced alignment and prioritization hardships resulting in an unclear approach to achieve a corporate strategy.

Information Technology (IT) is a foundation for conducting business today. It plays a critical role in increasing productivity of firms and entire nation. It is proven that firms who invested in IT have experienced continued growth in productivity and efficiency. Many companies' survival and even existence without use of IT is unimaginable. IT has become the largest component of capital investment for companies in the United States and many other countries.

There are communication concerns between business and IT sectors. The relationship confidential the whole association does not work adequately, Hefty does not arise up with a composite way that initiatives both IT and commercial organization, hereafter ignoring to proposal a solid IT methodology.

The partnership at Hefty Hardware between IT and the business is not effective. One of the core problems faced by Hefty Hardware was the lack of a productive, working relationship between the company’s IT and business divisions. The four building blocks needed for a foundation on which a solid relationship could be constructed; competence, credibility, interpersonal interactions, and trust, were not present between the two divisions (McKeen & Smith, 2012). The business division felt IT lacked competence when dealing with business needs, demonstrated by the IT department not having knowledge of Hefty Hardware’s basic business concerns, goals or processes.

IT plays a role in servicing a large number of clients and reduce processing cost. At the same time IT can help in churning out statistics and information necessary to analyse the performance of current and potential business. As such, Sun Life need to look into the aspect of insurance systems and IT infrastructure in Malaysia.

All stakeholders must understand that by implementing the new IS it will benefit the whole organisation and help in achieving its business strategy

In this part, I would analyze and demonstrate two key IT management frameworks (ITIL and COBITS) combine with what I have learned in this paper. The concept of IT Operations Management would be given associates to my personal view, and I would

Frenzel (2004) claimed that to be successful, a firm’s IT management team must take action on the following critical areas: business management issues; strategic and competitive issues; planning and implementation concerns; and operational items. If for any reason, the organisation experiences difficulties in the above areas, the manager will need to set goals and objectives to overcome and prevent these issues.

An environment is a system of living things. The Earth is our environment. The capacity of our environment to offer space, to reap nutrition and to fund energy are all limited. Food, water and other basic assets are strained by the escalating requests of our persistently developing population. We rely on these limited resources for our survival, yet we are quickly extending our population as though they were infinite. This reality is at the focal point of our environmental issues. Despite the fact that the number of inhabitants on earth has been escalating in a continuous manner since 1400, the most emotional increment has taken place in more recent decades. Overpopulation is a standout amongst the most concerning troubles in present times. It is an “undesirable condition where the number of existing human population exceeds the carrying capacity of Earth.” (1) There is a natural point of confinement to the population size that can be reasonably maintained by an environment. Overpopulation is the undesirable condition where the amount of the existing human population exceeds this natural limit and eventually devours our planet with the request for more nutrition from less land and water supplies. As the total population develops, enhancing expectations for everyday comforts and improving living standards without destroying the Earth is a global challenge. Our world population is growing at about eighty million people a year, which equates to an average of two-hundred and