preview

Essay On Medical Billing

Decent Essays
Open Document

Managing highly-specialized implementation, such as the shift to ICD-10, requires highly-skilled team members. Over the past few years, hospitals and health systems have invested hundreds of millions of dollars collectively to prepare for the complex implementation. And, while physicians have not faced the arduous challenges that vendors, payers and hospitals have experienced, they can benefit from the lessons learned. For example, outsourcing medical coding and billing services may be the key to managing a healthy revenue stream and improving your practice as whole. Maximize productivity without compromising patient services Third-party billing services continually engage in data mining to improve claims processing and collection outcomes. Through provider tips and reporting tools based on the metrics gathered, practice administrators can adjust …show more content…

Successful medical billing agencies invest heavily in training and ongoing professional development for their frontline staff manning call centers. Representatives understand how to engage patients respectfully, using positive language that encourages and reinforces cooperation. In a customer-centric environment, collections agents must understand the value of tone and word choices; however it is equally important to have the knowledge to explain statements in a manner that helps patients decipher their bill without sounding condescending. Solo-practitioner and small practice operators are able to focus on more on patient care and less on billing and collections when they outsource medical billing. Patient get the personalized service they deserve in the exam room and after the visit. Plus, with more free time available, staff members can devote “extra” time responding to patient portal requests, updating personal health records, training patients to use the online check-in system and answering questions about follow-up appointments or post-surgical

Get Access