Estee Lauder

All ought all employees should be involved in best customer service delivery possible there should be place for executive service leaders and managers within the organisation. A person who successfully creates a customer-focused culture would have a huge impact on business success through employee retention and customer loyalty.

“We strive to meet the highest ethical standards in all business dealings. We are honest with others and ourselves. We do what we say we will do.”

* Honesty and Service - All employees will be honest with each other, customers, supervisors and subordinates.

This is a campaign to stop lack of respect show to service users and to ensure that their dignity is maintained through good and positive service. It encourages challenging of poor service or lack of respect.

Treat our customers with sincerity, kindness, and respect, and think of new ways to impress, delight, and surprise them.

Her and her husband were the company at this time , only giving out a handful of products . In need of a facility to create these products the Lauders converted a Manhattan restaraunt into a factory. She would sell during the day and then cook up all her creams and oils at night. Estee landed her first department store order for her cosmetics. Saks Fifth Avenue bought $800 worth of cosmetics from Estee, which sold out in two days .Another good strategy Estee used was when someone bought one of her products you would get a free gift along with the purchase. The couple opened their first store in New York in 1944. Estees dedication to get her cosmetics in department stored payed off in the 1950s. Her line became a regular feature in stores such as :I. Magnin, Marshall Feild's, Nieman-Marcus and Bonwit Teller. The Lauders invested their entire $50,000 advertising budget in samples to be offered through direct mail, charity giveaways and as gifts with purchases. (Lauder's "free gift with purchase" technique would become a company trademark and later, a standard industry practice.) The result was thousands of new customers. Lauder continued to broaden her product line, introducing (among other things) male toiletries under the Aramis brand name and the first line of fashion-oriented, allergy-tested cosmetics, Clinique. In addition, Lauder set out to conquer the rest of the world, convincing Harrod's of London and Paris' Galleries Lafayette to carry her products. By the mid-1970s, Lauder's products were on the market in more than 70 countries

-To consistently provide our customers with impeccable service by demonstrating warmth, graciousness, efficiency, knowledge, professionalism and integrity in our work.

The second statement is ‘To consistently provide our customers with impeccable service by demonstrating warmth, graciousness, efficiency, knowledge, professionalism and integrity in our work’

they propose ways to improve the business’s efficiency. They point out the importance of how to

Estée Lauder has an extremely large presence as the global leader in prestige beauty with products being sold in more than 150 countries. This global success is attributed to their focus on cultural relevance, making sure that their products, signage, marketing etc. appeals to consumers in each local market.

The MEB provides a great foundation before you enter the world of business. As an intern, the skills and knowledge gained over the past few months have been documented in this report providing an insightful view into the journey. This summer, as a part of the end of studies internship I worked as a Real Estate Intern (EMEA) at Estee Lauder companies in Paris. It exposed me to the fast-paced world of the beauty industry. In 3 supercharged months, I garnered extensive experience in the intricacies of managing a real estate portfolio of ELC brands (25+ Brands), from the retail strategy execution, negotiating with landlords and optimizing the portfolio and approving the shop openings at an EMEA level to drive visibility.

Lipstick is an important cosmetic product that is used for providing a perfect finish to make-up. You can choose a lipstick from the huge range of variety in terms of colors, price, quality, quantity etc. Although, there is a pre conceived notion that only expensive products show superiority in quality, some of the best lipsticks come from cheap drugstores. So, you can always compliment your lips using these inexpensive products.

The Estèe Lauder Companies Inc. is an American manufacturer and marketer of prestige makeup, fragrance, hair care products, and skincare. The company operates in the Americas, Europe, Africa, Asia Pacific, and the Middle East. The headquarters are located in New York City, New York and have about 44,000 people as of June 30, 2015 (Marketline, 2016).

Leading the industry by providing personal, honest and effective service that results in an advantageous business relationship with our customers, partners and suppliers;

The Estee Lauder Companies Inc. engages in the manufacture, marketing, and sale of skin care, makeup, fragrance, and hair care products worldwide. It offers skin care products, including moisturizers, creams, lotions, cleansers, sun screens, and self-tanning products; and makeup products,