Kuliyyah of Economics and Management Sciences
Department of Business Administration
Business Ethics
MGT 3020
Dr. Naail Mohammed Kamil
Ethical Challenges in Business Organization: A Study of Maybank Investment Bank
Group Members:
Atiqah Bt Dalik 1223400
Aida Abidah Bt Anuar 1220954
Alya Maisarah Bt Zainal 1228000
Nor Amira Suhada Bt Othman 1224892
Ethical Challenges in Business Organization: A Study of Maybank Investment Bank
Atiqah Bt Dalik(1), Aida Abidah Bt Anuar(2), Alya Maisara Bt Zainal(3),
Nor Amira Suhada Bt Othman(4)
Business Ethics, Section 2, International Islamic University Malaysia
Matric Numbers: 1223400(1), 1220954(2), 1228000(3), 1224892(4)
Abstract
From an overview, we had a great interview session with Madam
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Current behavioural research strongly supports a person-situation interaction explanation of human behaviour in which both individual and situational factors influence the behavioural choices made by individuals. Researchers have suggested three personality measures that may influence ethical behaviour which is ego strength, Machiavellianism and locus of control. Socialization also seems to influence a person ethical system. The model of ethical behaviour in organization would help the managers to understand both employees behave ethically or unethically in business organization and what managers can do to influence this behaviour. As the individual enters and gains experience in an organization, his or her ethical behaviour are influenced by managerial philosophy and behaviour, the reinforcement system and the characteristics of the job itself.
Ethical Challenges in Banking
The global financial crisis resulted in widespread disruption to financial markets and institutions. As a consequence, policy makers and supervisors took steps to improve regulatory interventions in order to support financial stability. Trust is the very cornerstone of the financial services industry but this trust has been eroded, not only as a consequence of the financial crisis but by a growing catalogue of examples of mis-selling, malpractices and poor market conduct behaviour by individual financial institutions across the sector. This lack of trust has made the general public extremely
During the announcement of the seventh annual list of most ethical companies in the world in 2013, Alex Brigham of Ethisphere, noted that more companies find that ethical business practices increase their competitiveness in their respective industries, helping to further substantiate the notion that a culture of ethic is crucial to sustainable excellence (Smith, 2013). Researchers in the field of Organizational Behavior has found that employees are subjected to an environment of ethical dilemma constantly. During such moments employees have a choice either to pursue with ethical conduct or engage in an unethical behavior which results in harming the organization or its stakeholder (Trevino & Brown, 2004). How the employee behave greatly depends
Past research has discovered that managers react to ethical dilemmas according to the situation. If specific values that are related to ethical behavior can be identified, they would offer strong tools for managers who want to retain high standards of ethical behavior in their society.
Individual ethics refer to the ability to differentiate what is right from what is wrong. This may entail personal values, norms and beliefs. The influence of individual beliefs and values as well as the values of the coworkers has a great impact on an individual’s decision making (Ferrell, Fraedrich and Ferrell, 2006). While some organizations encourage their employees to come up with ethical choices, other organizations lead to promotion of immoral conduct within their employees. There is an assumption that many people make choices which are grounded on their personal values and beliefs. According to social scientists, there are various factors that influence ethical decision making, and individual factors are among the significant factors to consider.
With these values in place makes sure that each person working within our organization models these characteristics. It helps establish priorities in daily work life and personal life and can help our organization grow. Effective organizations identify and develop a clear, concise and shared meaning of values/beliefs, priorities, and direction so that every employee understands and can
Bank of America is one of the largest banks in the nation. It is a multinational company and it is recognized by its high revenue value. Unfortunately, Bank of America has endured many complaints and harsh views regarding their lack of ethics. Ethical issues occur when there is a blatant disregard to implement integrity, trust, and responsibility. In some financial institutions, ethical matters are displayed in the way the consumers are treated. Within the past nine years, Bank of America has diminished all of their ethical promises by revealing customer information without their permission; discriminating against consumers based on their race; and manipulating overdraft fees in order to benefit the bank. In order to assess these problems, it is vital to recognize what Bank of America claims to stand for and determine where their most concerning issues are generated from.
I was influenced the way I determine different actions or behavior in a particular situation since I was a child. Growing up with a Baptist mother and four brothers made me value different things and behave in a particular way. In addition, this made me a have a particular ethical system that influences the way I work and act as an individual. At the corporation level, ethics is important because they set the rules and policy. In this paper, I will explain the developmental aspects of my ethics as well as my ethical system, the effects of my ethics at my workplace, and importance of ethics in an association to achieve its goals.
Three general principles will guide the move towards sustainability. Firms and industries must become more efficient in using natural resources; they should model their entire production process on biological processes; and they should emphasize the production of services rather than products. Versions of the first principle, sometimes called eco- efficiency, have long been a part of the environmental movement. "Doing more with less" has
Ethical behavior is behavior that a person considers to be appropriate. A person’s moral principals are shaped from birth, and developed overtime throughout the person’s life. There are many factors that can influence what a person believes whats is right, or what is wrong. Some factors are a person’s family, religious beliefs, culture, and experiences. In business it is of great importance for an employee to understand how to act ethically to prevent a company from being sued, and receiving criticism from the public while bringing in profits for the company. (Mallor, Barnes, Bowers, & Langvardt, 2010) Business ethics is when ethical behavior is applied in an business environment, or by a business. There are many
Business ethics refers to the consideration of moral decisions and responsibilities in the process of operating a business. Business ethics, practiced throughout the deepest layers of a company, become the heart and soul of the company 's culture and can mean the difference between success and failure. Values drive behavior and therefore need to be consciously stated, but they also need to be affirmed by actions. Ethical business environments are created with foundations of integrity, accountability and commitment.
1. The Sales Rep. A sales representative for a struggling computer supply firm has a chance to close a multimillion-dollar deal for an office system to be installed over a two-year period. The machines for the first delivery are in the company’s warehouse, but the remainder would have to be ordered from the manufacturer. Because the manufacturer is having difficulty meeting the heavy demand for the popular model, the sales representative is not sure that the subsequent deliveries can be made on time. Any delay in converting to the new system would be costly to the customer; however, the blame could be placed on the manufacturer. Should the sales representative close the deal without advising the customer
Moral and ethical integrity is a major factor that affects the success and productivity of an organization because of its impact on the functions of management and the management team. As organizational ethics has increasingly become an issue of major focus resulting in organizations to face huge dilemma, there have been several questions on who should manage ethics and integrity in the firm (Segon, n.d.). In most cases, organizations tend to delegate the ethics function to the human resource management practitioners or department. This is primarily because organizational ethics is largely related to the type of employees within an organization. Notably, the development and establishment of organizational ethics is regarded as a complex
The purpose or aim of every organization is to establish such an organizational culture and behavior among its employees that helps in achievement of ideal ethical standards. There are certain determinants that play a critical role in helping achieve the right organizational culture. Some of these include personal moral intensity, social ties, codes of ethics, locus of control and Machiavellianism. These
The object of this essay is to establish whether there is an ethical theory that can be successfully applied to business organizations. In order to answer this question, it is necessary first to define the major ethical theories, which are utilitarianism, deontology and virtue ethics, before determining whether there are any other options. After that, the ethical needs, problems and limitations of work organizations will have to be examined so that the different theories can be evaluated in this context. It will also be important to draw a distinction between the terms “accurate” and “useful” as these actually result in two different questions the answer to which need not necessarily be the same. Another essential part of this discussion
Every organization has a set of ethical standards that they abide by. The organization ethical standards purposes: it build the organization confidence in the community , keep the employees uniformed in what the organization strive to have as organizational behaviors and help the employees have guidelines to make ethical decisions that protects the organization.
How do ethical values shape behavior in organizations? According to Saleem (2014), ethical values and behaviors of an organization are made up of organizations institutionalized philosophies along with the moral ideologies of its members. In addition, the codes of ethics help to enhance the moral reasoning of employees while shaping their behaviors towards morally questioning unethical situations. Organizational leaders are encouraged to build cultures of trust with leadership who establish concerning goals employees pursue y setting examples for others to follow (Crosbie, 2008). The leaders whom are able to build training and development throughout their organization helps design and build relationships characterized by collaborative behaviors those results in mutually beneficial outcomes (Crosbie, 2008).