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Ethics & Management in "Glengarry Glen Ross"
1. The management of the real estate office in Glengarry Glen Ross" engages in several to arguably, many unethical practices as part of their business. The threat that agents will be fired if they do not make sales is unethical, but not necessarily illegal. It is unethical to put that undue stress on the agents, but more than that, it is unethical to passive aggressively disguise being fired as a prize, as Alex Baldwin's characters says that first prize is a Cadillac, second prize is a set of steak knives and third prize is to get fired.
The majority, if not all, of the leads that the management distributes to the four agents of the office are for people that cannot or do not want to buy property and management knows this. There is a possibility for this strategy to be one that challenges the sales skills of the agents, but in this context, it is just another example of the unethical behavior practice and propagated by the management. Blake (Alec Baldwin) additionally shows unethical practices by verbally abusing the agents because of the lack of sales. This is an unethical as well as ineffective strategy to motivate subordinates.
2. The management creates a work culture that is full of pressure and stress. The management creates a culture that breeds excessive competition among the agents. The management additionally breeds a work culture
3.Person cultures also got things like firms, when the organisation sells the skill of its employees this will create a require for employees to change continuous professional development.
A main focus of the play is the never-ending hunt for leads. "Leads" are cards containing information on prospective customers with interest in buying land. Many of these leads are said to be
Being a salesman has always carried a negative stigma since the early 1900s. Being seen as pushy, high pressure, deceitful people; the dreaded activity of purchasing some car or new appliance has haunted everyone at some point or another. Many words have come to describe salesman such as “sharks”, “cons”, “thieves” etc., and these words have stuck with the profession throughout the century. Two very realistic depictions of such phonies can be seen in Death of A Salesman by Arthur Miller and Glengarry Glen Ross by David Mamet. They depict the styles of two salesmen who have very similar selling techniques, but at the same time can be contrastingly
This culture brought negative effects and positive effects to organization. The major drawback of this culture was the suffering work environment; with the focus of the organization being external, many employees felt pressured to complete their assignments on time. Additionally, some people felt that their hours would be taken away if they did not complete their job with perfection. This tense work environment proved to create resentment towards certain people and generated a form of competitiveness that was deemed harmful for the employees.
5. Discuss the relation between the “hard” and “soft” elements of a firm’s corporate culture in the context of this case.
An ethical dilemma happens in the workplace more often then we expect. World Class Bull, written by John Humphreys, Zafar U. Ahmed and Mildred Pryor, is a prime example of how sales personnel can manipulate a potential client into a contract. Christopher Knox, a stellar sales employee at Specialty Fleet Services (SFS), just landed the Armadillo Gas & Power account. Samantha Williams, Human Resources Vice President of SFS, was now filing a breach of the company code of ethics against Christopher and the Vice President of Sales, Jeremy Silva for “deceptive business practices” used to make the sale (Humphreys, Ahmed & Pryor, 2009). Disrupting personal space of the client, starting a dishonorable relationship, and
The play Glengarry Glen Ross by David Mamet creates a portrait of a small band of individuals with a very similar culture: the culture of real estate. In the play, the real estate agents are engaged in a kind of zero-sum game in which they are all trying to 'move' property in any way they can. They perceive themselves as in a race against time, and have no scruples about lying to clients to achieve their objectives. Legality means nothing to them. The protagonists of Ishmael Reed's book Flight to Canada are also engaged in illicit activities: the book's main protagonist Uncle Robin constructs a 'dodgy' real estate deal of his own, altering his master's will for the plantation to be left to himself. Although Reed's Uncle Robin has a kind of nobility in his resistance to slavery, while the characters of Mamet's play are merely corrupt, both writers use irony and exaggerated scenarios to highlight the extreme nature of the situations they are portraying, and the extreme natures of the characters, all of whom are living on the edge. Both plays underline the fact that there are two essential factors that provide the currency of power in American society: land and verbal acumen.
There are several ethical issues that was found in the movie of Glen Gary Glen Ross. One of the ethical issue in the movie is office theft at Mitch and Murray company. Mitch and Murray company is a real estate agency where which having problem due to down economy. Due to down economy, salesman working in a tough time trying to broker the sales of investment property to potential investor. In order for the salesman to survive in the company so that they won’t get fired, some of salesman plan to do something unethical such as steal Glengarry
Glengarry Glen Ross is a film that depicts the struggle of ethical decisions in the work place. In the work place there is a constant struggle between John Williamson and his real estate salesmen. They have been informed that they will be fired unless they make the list for top salesmen. Throughout the film the workers of the office are fighting to find the next big lead to secure their positon on the board. As the film proceeds Dave Moss fabricates a plan to steal the leads. This plan puts into question the idea of making ethical decisions in the work place. While many of the firm’s workers tried to gain an upper hand the one individual who was the most ethical was John.
The play Glengarry Glen Ross by David Mamet really left me with a different impression on play writing and literature in general. The play focuses around the characters of four real estate agents--Shelly Levene, Dave Moss, George Aronow, and Richard Roma--and their boss--John Williamson. The agents compete with each other by any means necessary, including scamming clients in order to secure the sale. Their goal is to make the most sales by the end of a certain time period. The winner receives a brand new Cadillac and gets all the bragging rights. Williamson controls all the cards in their competition. He handles who gets the best leads, meaning the future buyers of a house. The best leads would be the people with a steady financial background
Culture and Employee skills: Deep rooted quality consciousness and team spirit. Highly skilled staff and high morale. Good labor elation with effective policies leading to high level of empowerment.
“A-B-C. A-Always, B-Be, C-Closing! Always be closing, always be closing!” This quote, from the film Glengarry Glen Ross, depicts the primary objective for a group of real-estate salespeople employed by the firm Premiere Properties. The salespeople use high-pressure tactics in order to close on their prospective sales from unwitting potential customers, referred to as leads in the film, who often lack the financial stability or desire to invest in real-estate. Unfortunately, while the salespeople know that the “leads are weak,” they are forced to pursue them by the firm and as the film closes, we see how the high-pressure sales tactics can result in frustration and despair for the customer. The mistreatment of customers, one of a business’ most important stakeholder, is unethical and often occurs in the forms of lying, unnecessary upselling and capitalizing on customer vulnerability.
This paper will discuss the structure of Wal-Mart's corporate culture and how it influences their employees. In order to understand an Organization Behavior there are different elements that will create the employees perspective of the organization’s culture such as the management’s philosophy, vision, values, and goals. The driving force of these elements will create the culture of the organization. An organization’s culture will define the leadership, and dynamics of the organization. With each element listed the employees of the organization will identify this as work life that will guide their level of motivation. Depending on which level of motivation the employees are at
There are few regulations for employees to follow, and supervision is loose because management believes that its employees are hardworking and trustworthy. Organisation A, will make efficient use of employee skills, less between job downtime increases productivity. Specialized training is more efficient. They can have specialized equipment by using high specialization. This company will increase organisation efficiency by using span of control. Organisation B, encourage innovation, when a work group is given a task or project to complete. Innovation might come from the interchange of ideas between group members. Organizing project work around individuals can suffer a lack of co-ordination and co-operation. This company will increase organisation efficiency by using span of control.
In an organization where there is a culture that has been developed through years, a culture of uncommitted individuals and selfish authorities, the harmony that is needed in accomplishing the organizational goals between the management and the rank-and-file employees cannot be attained. At this point, any person who wants to implement changes in the system for the better of the company can experience great stress and difficulty due to the resistance and developed attitudes of the members of the organization.