preview

Evaluate The Effectiveness Of Verbal Communication

Satisfactory Essays

There are many people with whom I have contact on daily, weekly or less frequent basis. These people are residents, staff, other managers within the company, doctors, district nurses, family members and friends, visitors. With all these people verbal communication has to be effective and takes different forms depending with whom I communicate. For example, when dealing with professionals such as: doctors, nurses, social workers and other health and social services it is important I come across in a professional nature, this can be by phone, e-mail and post. I must make sure I am clear and precise and have shared all information necessary to make sure the appropriate outcome is achieved. It is important that I am understood so that the residents’

Get Access