Evaluating Best Practices: Managing Quality, Speed, Flexibility and Information as an Asset

Confidentiality is critical when managing information because not all information is suitable for all employees/customers. For example personnel files for employees should

Having advanced technology nowadays can be both of assistance and a nuisance when it comes to handling Information in the workplace.

data are stored as files on internal devices (like hardware) and shared/managed through intranets and HRIS; this include electronic appraisal forms and self service systems.

Materials Management and Quality Management are the most efficient best practices we have implemented for this scenario. Materials Management plays a key role in addressing the design and deployment of the formal processes, in order to gain control of a project. The overall effectiveness of the Quality management system, including any improvements in the results which arise from the initiatives, which we

Information in this day and age is power. Because if you look at information all it is a collection of knowledge stored within a database for people to look at. This article goes over information and how it is used in my company, how we use our information and the safeguards we use from the employee as an individual and as a company to protect our clients

Dave Koch became Executive Director of Inter-Faith Food Shuttle less than two years ago. Since he joining the organization Koch has promoted Performance Management and Sustainability Strategies. Utilizing skills learned in his Masters of Public Administration program and gained through educational and for-profit organizations, he is positioning IFFS to be a leader in nonprofit management practices. In our conversation with Koch, he shared that program evaluations are performed infrequently and when they are performed, focus on outputs more than outcomes.

The main purpose of storing any information is for easy retrieval in the future when it is required. It is also part of a company’s business practice. Storing documents have to be done in proper procedure so that it is easier to find. Depending on the type of information, information can be stored in either fireproof cabinets for hard copies or hard disks or other electronic storage devices for soft copies.

Benchmarking is a tool based on active collaboration among professionals in order to develop and apply best practices for the organization. “The key feature of benchmarking is its integration within a comprehensive and participatory policy of continuous quality improvement (CQI). Conditions for successful benchmarking focus essentially on careful preparation of the process, monitoring of the relevant indicators, staff involvement and inter-organizational visits” (Ettorchi-Tardy, Levif, & Michel, 2012) Benchmarking is a process of researching and implementing best practices at the least cost. The basic principle of benchmarking is to identify a point of comparison against which everything else can be compared. “For more than 10 years now, the demand for performance has become a major issue for the healthcare system. This is due to three factors: the imperative to control healthcare costs; the need to structure the management of risk and of quality of care; and the need to satisfy patients' expectations” (Ettorchi-Tardy, Levif, & Michel, 2012).

These principles include “accountability, transparency, integrity, protection, compliance, availability, retention and disposal” (library.ahima.org). There should be a member of senior leadership that is overall responsible for the information governance within their organization and should be held liable for any issues that may arise. There should be posted procedures on how to handle information throughout the entire lifecycle. The information should be authentic and reliable. The information must be secure from unauthorized use. All laws and policies from the organizational level to the federal level should be followed. Workers should be able to access the information as required for their job. The organization should maintain information for the period specified by law or policy. When information is outside of its retention point, it should be disposed of in a manner that is consistent with applicable regulations. If these principles are followed, there should be no issues with information

The ability to manage information plays a critical role in developing a firm’s capabilities in customer relationship management, process management and performance management (Mithas, 2011).

The levels of knowledge within an organisation can be improved through observation, analysis and keeping up with technological advances, in an organisation information is king and needs to be streamlined easy to access, informative and above all correct. Because organisations are ever changing and growing it is important to ensure that your company has the right information, is up to date and constantly improving this can be done using several methods:

Provision of the right information in the right place and time: is the key to achieving high levels of efficiency and quality.

Information management (IM) is the collection and management of information from one or more sources and the distribution of that information to one or more audiences; is also particularly critical to businesses that work in conjunction with other businesses, so the two must share information with, or transfer information to, each other. In addition, businesses with more than one department or unit can use the MIS to compile information in one central location, thereby preventing information loss.

Today’s digital world is governed by information, and its governance has become crucial for any organization. The way an organization handles the information i.e. generate, process, analyze and distribute information across all the business processes is Information Governance. It is about policies and the practices that enable us to make decisions about how information can be managed. It helps companies enforce the desirable behavior, in creating, using, managing and most importantly leading corporate decision makers with respect to information. Information governance is application policy to all information in an organization from its inception, creation to its final disposition. It has evolved a long way within a short time, from a mere record keeping to setting up broader frame work governance with, dedicated wings headed by top management. As information is becoming a valuable asset and the impact of it being significant, the organizations are optimizing methods to make the best use of it.

As the new technology and fast evolution of software, keeping information system efficiency became a challenge. On the enterprise side, the company’ operation, inventory, and logistics systems are the key to success. On the customer side, the high quality and satisfied experience from the user interface is very important. Moreover, the establish and develop a new technology is costly and different.