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Evaluating The Role Of Effective Communication In Team Settings

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In team settings, I generally take the role of team maintenance. Conflict resolving and comforting are the two C’s that are not task related. I believe the role of conflict resolving and comforting is so important because many diverse teams have fault lines that can cause conflict within the team. Last month, I was placed on team to come up with a new idea on how to instruct new hires to position a newly developed product. I found myself acting as the mediator amongst colleagues. During the storming stage, two employees had a shouting match during a brainstorming session. I quickly tried to deescalate the issue by address their concerns with a question that would provide value and clarity to their argument. The debate sparked based on an issue

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