Evaluating the Consultation and Education Department

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Evaluating the Consultation and Education Department The Greenby Community Mental Health Center is facing a huge dilemma. The Consultation and Education Department is about to go under. To display the program’s effectiveness and efficiency developing process evaluation measures as well as outcome evaluation measures are necessary. Developing the scope and the purpose of the process and outcome evaluation measures are important on the influence of the design of evaluating the organization. There are issues and challenges that may arise from evaluating the Greenby Community Mental Health Center. Because of the directors situation an evaluation may be helpful to Greenby Community Mental Health Centers Consultation and Education…show more content…
The outcome evaluation process consists of a six stage model. The first stage is to build agency commitment and to clarify expectations. The second stage is to build agency capacity to measure the outcomes. The third stage is to identify the outcomes, indicators, and data collection methods. The fourth stage is to collect and analyze the outcome data. The fifth stage consists of improving the outcome measurement system. The sixth and final stage consists of using and communicating the outcome information. Scope and Purpose The scope and purpose helps to determine the design of the process and which evaluation measures will work best for the organization and situation. Determining the scope and purpose lays the foundation for the evaluation. There are three variables that need to be addressed when figuring out the scope and purpose. The first variable is to determine the resources and expertise available for use in evaluations. The second variable is to determine the purposes for the evaluations results. The third variable is orientations and philosophies guiding the agency decision makers. Specific to the Greenby Community Mental Health Center concerning the first variable: the department is already in place, the funding is already in place, and there are already employees in this department. The purpose for the evaluation is to determine if the Consultation and Education Department
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