Evaluating the Strategies Used in Health and Social Care Environments to Overcome Barriers to Effective Communication and Interpersonal Interactions.

1117 WordsMar 9, 20135 Pages
Evaluating the strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. Sensory Impairment: Sensory impairment could be a barrier to effective communication they can prevent service users and health care professionals from communicating correctly, this is because they interfere with a service user’s ability to send, receive and understand a message. According to Collins Education sensory impairment is the key issue why service users with sensory impairments are more exposed to ineffective care and their needs are not always met. This would make the service users have a low self-esteem because they will be left confused and unaware about their health. To…show more content…
Environments that lack privacy can also discourage people from expressing their feelings and problems. To overcome reduce and overcome this barrier the staff working in the health and social care setting or organisation ensure that they provide places where their can communicate with service users without being disrupted by noise. It could also be overcome by making different changes to the environment, for example sound proofing rooms so that conversations can be kept private, fitting electronic devices, such as induction loop systems to help those with hearing difficulties, minimising background noise and making sure they can be seen clearly by the person they are communicating with. Health care professional could use the strategy of creating the appropriate environment in order to overcome the barrier of environment because by providing an appropriate environment the health care professionals will be providing an environment where service users will be able to listen and also gain deeper understanding of what is being discussed. They will also feel more involved in the interaction because they will be in a private space where confidential things can be discussed. Complex Situations Alcohol: Alcohol can affect effective communication in health and social care settings because if a service user is under the influence of alcohol and is unable to speak clearly with a health care professional they could be

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