Evaluation Of A Business World Customer

874 WordsDec 22, 20154 Pages
1.) Diligence has two behaviors that are services which are responsiveness and reliability. In our competitive business world our salespeople provide service in timely manner. Services that show responsiveness and reliability a salesperson has follow-up commitments by returning phone calls, getting customers’ requests done properly on time and being available for customers. A trend that customers rely on needs, concerns and plans for the future. 2.) Information communication is getting the information to the customer in a clear and decent manner. Using communication is a huge part of the sales process. Making comparisons of your product and your competitor with the customer making the decision of what product is best for them. 3.) Inducements would be a service that is précised with having a personal relationship with the customer. The salesperson wants to maintain the relationship by being interested with the customer, having the customer’s interest and doing special favors can make the relationship stronger. During the delivery of being present while it is on the way should make sure the customer feels comfortable with their purchase. Should check the order to make sure it is compete and able to give assistance. The buyer satisfaction called monitor installation being the proper installation of the product. Consumer products with security systems and central air-conditioning being with industrial products as electronic data processing equipment. Salesperson is able to
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